Modeling always has been at the core of both organizational design and information systems (IS) development. Models enable decision makers to filter out the irrelevant complexities of the real world, so that efforts can be directed toward the most important parts of the system under study. However, both business analysts and IS professionals may find it difficult to navigate through a maze of theoretical paradigms, methodological approaches, and representational formalisms that have been proposed for both business process modeling (BPM) and information systems modeling (ISM). This paper sets out to put an order to this chaos by proposing an evaluation framework and a novel taxonomy of BPM and ISM techniques. These findings, coupled with a detailed review of BPM and ISM techniques, can assist decision makers in comparatively evaluating and selecting suitable modeling techniques, depending on the characteristics and requirements of individual projects.
Flexible Services and Manufacturing Journal – Springer Journals
Published: Oct 12, 2004
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