Volunteer Reliability in Nonprofit Organizations: A Theoretical Model

Volunteer Reliability in Nonprofit Organizations: A Theoretical Model The reliability of volunteers is a major concern for many nonprofit organizations. To address this problem in more detail, we develop a theoretical model of volunteer reliability based on psychological contract theory. By taking this perspective as a starting point, we explore how individual volunteer characteristics, organizational factors, and sociological developments shape the exchange of inducements and contributions between volunteers and nonprofit organizations. We discuss how these factors can create tensions in the psychological contract and determine the extent to which volunteers behave reliably. As such, we develop a theoretical framework for addressing the reliability problem in volunteer management. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations Springer Journals

Volunteer Reliability in Nonprofit Organizations: A Theoretical Model

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Publisher
Springer Journals
Copyright
Copyright © 2018 by International Society for Third-Sector Research and The Johns Hopkins University
Subject
Social Sciences; Social Sciences, general; Political Science; Social Policy
ISSN
0957-8765
eISSN
1573-7888
D.O.I.
10.1007/s11266-017-9909-2
Publisher site
See Article on Publisher Site

Abstract

The reliability of volunteers is a major concern for many nonprofit organizations. To address this problem in more detail, we develop a theoretical model of volunteer reliability based on psychological contract theory. By taking this perspective as a starting point, we explore how individual volunteer characteristics, organizational factors, and sociological developments shape the exchange of inducements and contributions between volunteers and nonprofit organizations. We discuss how these factors can create tensions in the psychological contract and determine the extent to which volunteers behave reliably. As such, we develop a theoretical framework for addressing the reliability problem in volunteer management.

Journal

VOLUNTAS: International Journal of Voluntary and Nonprofit OrganizationsSpringer Journals

Published: Aug 24, 2017

References

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