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- Publisher
- Springer Journals
- Copyright
- Copyright © 2009 by Society of General Internal Medicine
- Subject
- Medicine & Public Health; Internal Medicine
- ISSN
- 0884-8734
- eISSN
- 1525-1497
- DOI
- 10.1007/s11606-009-1044-3
- pmid
- 19578819
- Publisher site
- See Article on Publisher Site
Abstract
Patients will probably respond more favorably to physicians who apologize and accept responsibility for medical errors than those who do not apologize or give ambiguous responses. Patient perceptions of what is said may be more important than what is actually said. Desire to sue may not be affected despite a full apology and acceptance of responsibility.
Journal
Journal of General Internal Medicine – Springer Journals
Published: Jul 4, 2009