Sense of Community, Sense of Community Responsibility, and Public Service Motivation as Predictors of Employee Well-Being and Engagement in Public Service Organizations

Sense of Community, Sense of Community Responsibility, and Public Service Motivation as... Public management scholars have suggested that employee motivation can be accentuated by organizational cultures and contexts. One of the most researched topics in this regard is the concept of public service motivation (PSM). Research shows that PSM works to direct applicants toward public service careers and, once hired, can be linked to motivated activity within public-sector organizations. Similarly, like PSM, a sense of community (SOC) and a sense of community responsibility (SOC-R) have also been posited to act as powerful predictors of employee well-being and engagement. The present study demonstrates that SOC-R is a more powerful predictor of employee engagement compared with PSM and SOC. Concurrently, SOC more strongly predicts employee well-being compared with PSM and SOC-R. The findings bring additional light and clarification to the predictive power of PSM on employee perceptions and behavior, and they demonstrate that community experiences have utility in public service settings. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The American Review of Public Administration SAGE

Sense of Community, Sense of Community Responsibility, and Public Service Motivation as Predictors of Employee Well-Being and Engagement in Public Service Organizations

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Publisher
SAGE Publications
Copyright
© The Author(s) 2017
ISSN
0275-0740
eISSN
1552-3357
D.O.I.
10.1177/0275074017692875
Publisher site
See Article on Publisher Site

Abstract

Public management scholars have suggested that employee motivation can be accentuated by organizational cultures and contexts. One of the most researched topics in this regard is the concept of public service motivation (PSM). Research shows that PSM works to direct applicants toward public service careers and, once hired, can be linked to motivated activity within public-sector organizations. Similarly, like PSM, a sense of community (SOC) and a sense of community responsibility (SOC-R) have also been posited to act as powerful predictors of employee well-being and engagement. The present study demonstrates that SOC-R is a more powerful predictor of employee engagement compared with PSM and SOC. Concurrently, SOC more strongly predicts employee well-being compared with PSM and SOC-R. The findings bring additional light and clarification to the predictive power of PSM on employee perceptions and behavior, and they demonstrate that community experiences have utility in public service settings.

Journal

The American Review of Public AdministrationSAGE

Published: Jul 1, 2018

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