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"Corporate Crisis Management"

"Corporate Crisis Management" Crisis "Corporate Management" by F. Robert Kniffin Public Relations Director, Corporate Johnson & Johnson In their &dquo;IN SEARCH OF authors Tom Peters Bob book, and EXCELLENCE,&dquo; Waterman maintain that the examined have dis- high-performing companies they different &dquo;internal cultures.&dquo; Whatever view of that in our case tinctly thesis, your do some accurate As &dquo;We believe the they give insights. they point out, rightly of our overall as a is due to our form of consistency performance corporation unique decentralized our adherence to the ethical embodied in management, principles our credo, and our on the business for the term.&dquo; emphasis managing long We think the real to our and our to sustain our is our key vitality, ability growth, commitment to a bit more about John- I want to tell entrepreneurial concepts. you son & Johnson and its and how linked to crisis this was philosophy, inextricably the management during tylenol tragedies. &dquo;Our which has been a reminder to is that success credo,&dquo; always us, long-term on to all of our constituencies: depends being responsible to our customers - mothers and others who First, doctors, nurses, patients, our and services. buy products to our whose creative are for those Second, http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial Crisis Quarterly SAGE

"Corporate Crisis Management"

Industrial Crisis Quarterly , Volume 1 (1): 9 – Mar 1, 1987

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Publisher
SAGE
Copyright
Copyright © by SAGE Publications
ISSN
0921-8106
DOI
10.1177/108602668700100104
Publisher site
See Article on Publisher Site

Abstract

Crisis "Corporate Management" by F. Robert Kniffin Public Relations Director, Corporate Johnson & Johnson In their &dquo;IN SEARCH OF authors Tom Peters Bob book, and EXCELLENCE,&dquo; Waterman maintain that the examined have dis- high-performing companies they different &dquo;internal cultures.&dquo; Whatever view of that in our case tinctly thesis, your do some accurate As &dquo;We believe the they give insights. they point out, rightly of our overall as a is due to our form of consistency performance corporation unique decentralized our adherence to the ethical embodied in management, principles our credo, and our on the business for the term.&dquo; emphasis managing long We think the real to our and our to sustain our is our key vitality, ability growth, commitment to a bit more about John- I want to tell entrepreneurial concepts. you son & Johnson and its and how linked to crisis this was philosophy, inextricably the management during tylenol tragedies. &dquo;Our which has been a reminder to is that success credo,&dquo; always us, long-term on to all of our constituencies: depends being responsible to our customers - mothers and others who First, doctors, nurses, patients, our and services. buy products to our whose creative are for those Second,

Journal

Industrial Crisis QuarterlySAGE

Published: Mar 1, 1987

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