Access the full text.
Sign up today, get DeepDyve free for 14 days.
Kristopher Preacher, Derek Rucker, A. Hayes (2007)
Addressing Moderated Mediation Hypotheses: Theory, Methods, and PrescriptionsMultivariate Behavioral Research, 42
If my peers planned something, I'd think of it as something "we" would do rather than "they
Yellow Social Media Report: What Australian People and Businesses are Doing with Social Media
Sinan Aral, Chrysanthos Dellarocas, D. Godes (2013)
Introduction to the Special Issue - Social Media and Business Transformation: A Framework for ResearchInf. Syst. Res., 24
E. Malthouse, B. Calder, S. Kim, Mark Vandenbosch (2016)
Evidence that user-generated content that produces engagement increases purchase behavioursJournal of Marketing Management, 32
A. Hede, P. Kellett (2012)
Building online brand communitiesJournal of Vacation Marketing, 18
F. Cabiddu, M. Carlo, G. Piccoli (2014)
Social media affordances: Enabling customer engagementAnnals of Tourism Research, 48
R. Landers, Tara Behrend (2015)
An Inconvenient Truth: Arbitrary Distinctions Between Organizational, Mechanical Turk, and Other Convenience SamplesIndustrial and Organizational Psychology, 8
I see myself as a part of the peer group on social media
S. Tayebi, Fariba Ramezani (2011)
Financial Crisis and Steel Trade Integration in Asia and Pacific: A Static and Dynamic AnalysisInternational journal of business, 3
D. Nanda, Clark Hu, B. Bai (2007)
Exploring Family Roles in Purchasing Decisions During Vacation PlanningJournal of Travel & Tourism Marketing, 20
I pay a lot of attention to anything about this tourism site. 12. Anything related to this tourism site grabs my attention
S. Thompson (2008)
Social Learning Theory
D. Bellenger, G. Moschis (1982)
A Socialization Model of Retail PatronageACR North American Advances
Tourism companies have the fastest growth in Facebook fans
Christina Lee, D. Conroy (2005)
Socialisation through Consumption: Teenagers and the InternetAustralasian Marketing Journal, 13
The friendships I have with my peers mean a lot to me
Xia Wang, Chunling Yu, Yujie Wei (2012)
Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization FrameworkJournal of Interactive Marketing, 26
O. Brim (1968)
Socialization Through the Life Cycle
Sun-Young Park, Jonathan Allen (2013)
Responding to Online ReviewsCornell Hospitality Quarterly, 54
R. Baron, D. Kenny (1986)
The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations.Journal of personality and social psychology, 51 6
G. Moschis, Gilbert Churchill (1978)
Consumer Socialization: A Theoretical and Empirical AnalysisJournal of Marketing Research, 15
R. Brodie, A. Ilić, Biljana Juric, L. Hollebeek (2013)
Consumer engagement in a virtual brand community: An exploratory analysisJournal of Business Research, 66
Muchazondida Mkono, J. Tribe (2017)
Beyond ReviewingJournal of Travel Research, 56
Jenny Doorn, Katherine Lemon, Vikas Mittal, Stephan Nass, Doreén Pick, Peter Pirner, P. Verhoef (2010)
Customer Engagement Behavior: Theoretical Foundations and Research DirectionsJournal of Service Research, 13
S. Sarkar, N. Au, R. Law (2014)
Analysing Ecotourists' Satisfaction in Socialisation and Knowledge Sharing Intentions via Social Media
Customer Engagement (So et al., 2014) 25 items: Identification (five items
Deborah John (1999)
Consumer Socialization of Children: A Retrospective Look at Twenty-Five Years of ResearchJournal of Consumer Research, 26
T. Watne, L. Brennan, Tiffany Winchester (2014)
Consumer Socialization Agency: Implications for Family Decision-Making About HolidaysJournal of Travel & Tourism Marketing, 31
A. Kaplan, M. Haenlein (2010)
Users of the world, unite! The challenges and opportunities of Social MediaBusiness Horizons, 53
J. Dickinson, V. Filimonau, Julia Hibbert, T. Cherrett, N. Davies, S. Norgate, Chris Speed, Christopher Winstanley (2017)
Tourism communities and social ties: the role of online and offline tourist social networks in building social capital and sustainable practiceJournal of Sustainable Tourism, 25
R. Hill, L. Betts, Sarah Gardner (2015)
Older adults' experiences and perceptions of digital technology: (Dis)empowerment, wellbeing, and inclusionComput. Hum. Behav., 48
Gilbert Churchill, G. Moschis (1979)
Television and Interpersonal Influences on Adolescent Consumer LearningJournal of Consumer Research, 6
*I often participate in activities of the tourism site community
Kevin So, Ceridwyn King, B. Sparks (2014)
Customer Engagement With Tourism BrandsJournal of Hospitality & Tourism Research, 38
I believe my friends feel more confident about making the right decision when I help him/her decide what tourism decisions to make
Bandura A (1969) Social-learning theory of identificatory processes
Johanna Gummerus, Veronica Liljander, E. Weman, Minna Pihlström (2012)
Customer engagement in a Facebook brand communityManagement Research Review, 35
E. Bakshy, J. Hofman, Winter Mason, D. Watts (2011)
Everyone's an influencer: quantifying influence on twitter
I influence my friends to make the right tourism decision
G. Moschis (2007)
Life course perspectives on consumer behaviorJournal of the Academy of Marketing Science, 35
Let's get social! Spotlight on Australian social media trends
T. Aleti, L. Brennan, L. Parker (2013)
Consumer socialisation agency in Vietnam
L. Hollebeek (2011)
Demystifying customer brand engagement: Exploring the loyalty nexusJournal of Marketing Management, 27
Kara Chan, James Mcneal (2006)
Chinese children’s understanding of commercial communications: A comparison of cognitive development and social learning modelsJournal of Economic Psychology, 27
2012) five items: 1. I am very attached to the peer group on social media. 2. My peers on social media and I share the same objectives
Shiri Vivek, S. Beatty, R. Morgan (2012)
Customer Engagement: Exploring Customer Relationships Beyond PurchaseJournal of Marketing Theory and Practice, 20
Haeyoung Lee, Earl Reid, W. Kim (2014)
Understanding Knowledge Sharing in Online Travel CommunitiesJournal of Hospitality & Tourism Research, 38
R. Minazzi (2015)
The Digitization of Word-of-Mouth
(2020)
Consumer SocializationThe SAGE Encyclopedia of Children and Childhood Studies
C. Köhler, Andrew Rohm, Ko Ruyter, Martin Wetzels (2011)
Return on Interactivity: The Impact of Online Agents on Newcomer AdjustmentJournal of Marketing, 75
Wei Wei, Li Miao, Z. Huang (2013)
Customer engagement behaviors and hotel responsesInternational Journal of Hospitality Management, 33
Karen Bandeen-Roche (2019)
Appendix 1European Journal of Human Genetics, 8
Gabriele Paolacci, Jesse Chandler, Panagiotis Ipeirotis (2010)
Running Experiments on Amazon Mechanical TurkBehavioral & Experimental Economics eJournal
Nga Chan, B. Guillet (2011)
Investigation of Social Media Marketing: How Does the Hotel Industry in Hong Kong Perform in Marketing on Social Media Websites?Journal of Travel & Tourism Marketing, 28
T. Watne, A. Lobo, L. Brennan (2011)
Children as agents of secondary socialisation for their parentsYoung Consumers: Insight and Ideas for Responsible Marketers, 12
L. Parker, T. Watne, L. Brennan, Hue Duong, Dang Nguyen (2014)
Self expression versus the environment: attitudes in conflictYoung Consumers: Insight and Ideas for Responsible Marketers, 15
Michael Buhrmester, T. Kwang, S. Gosling (2011)
Amazon's Mechanical TurkPerspectives on Psychological Science, 6
N. Ellison, C. Steinfield, Cliff Lampe (2007)
The Benefits of Facebook "Friends: " Social Capital and College Students' Use of Online Social Network SitesJ. Comput. Mediat. Commun., 12
K. Hvass, A. Munar (2012)
The takeoff of social media in tourismJournal of Vacation Marketing, 18
A. Bruns, J. Burgess (2012)
RESEARCHING NEWS DISCUSSION ON TWITTERJournalism Studies, 13
Anja Pabel, B. Prideaux (2016)
Social media use in pre-trip planning by tourists visiting a small regional leisure destinationJournal of Vacation Marketing, 22
G. Moschis (1987)
Consumer Socialization: A Life-Cycle Perspective
A. Hayes (2009)
Beyond Baron and Kenny: Statistical Mediation Analysis in the New MillenniumCommunication Monographs, 76
I think I could be of help to my friends if they felt frustrated choosing between the many tourism options available
Karin Ekström (2006)
Consumer Socialization Revisited, 10
Absorption (six items): 15. When I am interacting with the tourism site, I forget everything else around me. 16. Time flies when I am interacting with the tourism site
C. Bodkin, C. Peters, Christie Amato (2013)
An Exploratory Investigation of Secondary Socialization: How Adult Children Teach Their Parents to Use Technology
T. Aleti, L. Brennan, L. Parker (2015)
Consumer socialisation agency within three-generational Vietnamese familiesYoung Consumers: Insight and Ideas for Responsible Marketers, 16
Hyunmi Baek, Joongho Ahn, Youngseok Choi (2012)
Helpfulness of Online Consumer Reviews: Readers' Objectives and Review CuesInternational Journal of Electronic Commerce, 17
T. Watne, L. Brennan (2011)
Behavioral Change Starts in the Family: The Role of Family Communication and Implications for Social MarketingJournal of Nonprofit & Public Sector Marketing, 23
When someone criticizes this tourism site, it feels like a personal insult
Yumi Lim, Yeasun Chung, P. Weaver (2012)
The impact of social media on destination brandingJournal of Vacation Marketing, 18
(2011)
Parental style: the implications of what we know (and think we know)
3. This tourism site's successes are my successes. 4. When someone praises this tourism site
This study introduces consumer socialization agency (CSA; i.e. the act of influencing another about consumption) as the reason why consumers learn through peer communication on social media tourism sites. Based on an online panel of 193 US consumers, the study investigated how a personal connection to a tourism site (i.e. customer engagement [CE]) and a connection with peers on social media (i.e. peer group identification) drives CSA about tourism, which, subsequently, influences learning about tourism-related consumption decisions (i.e. peer communication). Our model establishes that identification with peers on social media and CE with tourism sites are antecedents to consumer socialization. Consumers need to feel engaged with tourism social media sites to participate in socialization and feel connected to their peers on social media in general. Consumer socialization, or the willingness to teach/influence tourism-related skills to friends, influences the willingness to learn new tourism consumer skills, including tourism-related decision-making. We propose that for a tourism site to be successful, it must enable social exchange of knowledge and ideas (through enabling consumer socialization), not just individual user experience.
Journal of Vacation Marketing: An International Journal for the Tourism and Hospitality Industries – SAGE
Published: Jul 1, 2018
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.