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Book Reviews

Book Reviews Health Care: The of Reengineering Complexities Transformation. Organizational and Ewan Ferlie. Oxford: Oxford Terry McNulty University 2002. 388 ?50.00. Press, pp. Transformation is an and The notion of exciting sexy concept. an into molding existing underperforming entity something new and better is a whether the one, entirely captivating is or societal, institutional, relational, entity organizational, individual. But the of a transformation effort also promise often far its results. and Ferlie offer a outstrips McNulty of this is so. meticulously argued analysis why In as the book's subtitle transfor- short, signals, organizational mation is Dense at even in too times, complex. repetitive this book is nevertheless worth the effort it many places, takes work in to The authors weave and through. expertly out and thick case and contextual data among theory study to illustrate their that radical premise rapid, organizational the transformation-e.g., "big bang" approach espoused by of business an (BPR)-is champions process reengineering a set unrealistic and naive of change strategy. Using depart- ment-level case studies within one in the hospital U.K.'s National Health the authors a detailed Service, provide expla- nation of how and the of ambitious why complexities change efforts contribute to outcomes that are more often http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Administrative Science Quarterly SAGE

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References (2)

Publisher
SAGE
Copyright
© 2003 Johnson Graduate School, Cornell University
ISSN
0001-8392
eISSN
1930-3815
DOI
10.2307/3556661
Publisher site
See Article on Publisher Site

Abstract

Health Care: The of Reengineering Complexities Transformation. Organizational and Ewan Ferlie. Oxford: Oxford Terry McNulty University 2002. 388 ?50.00. Press, pp. Transformation is an and The notion of exciting sexy concept. an into molding existing underperforming entity something new and better is a whether the one, entirely captivating is or societal, institutional, relational, entity organizational, individual. But the of a transformation effort also promise often far its results. and Ferlie offer a outstrips McNulty of this is so. meticulously argued analysis why In as the book's subtitle transfor- short, signals, organizational mation is Dense at even in too times, complex. repetitive this book is nevertheless worth the effort it many places, takes work in to The authors weave and through. expertly out and thick case and contextual data among theory study to illustrate their that radical premise rapid, organizational the transformation-e.g., "big bang" approach espoused by of business an (BPR)-is champions process reengineering a set unrealistic and naive of change strategy. Using depart- ment-level case studies within one in the hospital U.K.'s National Health the authors a detailed Service, provide expla- nation of how and the of ambitious why complexities change efforts contribute to outcomes that are more often

Journal

Administrative Science QuarterlySAGE

Published: Jun 1, 2003

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