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Charlotte Housden Hodes Solutions Consulting ublic services are continuing to go through a hide things. I think this is an irresistible trend. And itâs a healthy trend.â Transparency and openness is therefore vital. Leaders in public services need be seen to be squeaky clean, since their (and the organisationâs), very essence is born out of public funds or charitable donations. The public are becoming more and more inquisitive about who gets what, when and how. So it is becoming increasingly important for leaders to be clear about their purpose and act this out with integrity. However, there will always be some for whom the end justifies the means. Groucho Marx once said âthe secret of success in business is honesty and fair dealing. If you can fake that, youâve got it madeâ. And, as they say, perception is often reality. In our age of celebrity and personality, leaders are expected to be ambassadors, providing media friendly sound bites to support their organisationâs cause. A leaderâs own personal brand therefore time of great change. We live in an age of media saturation, communication overload and instant gratification, where the public expect government institutions, charitable trusts and organisations to be
The International Journal of Leadership in Public Services – Pier Professional
Published: Jun 1, 2006
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