Response to the Reviews on Bargas-Avila et al. (2009) Intranet Satisfaction Questionnaire: Development and Validation of a Questionnaire to Measure User Satisfaction with the Intranet

Response to the Reviews on Bargas-Avila et al. (2009) Intranet Satisfaction Questionnaire:... This article contains the response to the reviews regarding the development and validation of the Intranet Satisfaction Questionnaire (ISQ), which measures user satisfaction with the Intranet. Where appropriate additional data analysis and interpretation is provided, the data show further evidence for the good validity, reliability and sensitivity of this tool. In addition, we provide a short preview of a follow-up publication and show that the ISQ can differentiate effectively between bad and good Intranets. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Interacting with Computers Oxford University Press

Response to the Reviews on Bargas-Avila et al. (2009) Intranet Satisfaction Questionnaire: Development and Validation of a Questionnaire to Measure User Satisfaction with the Intranet

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Publisher
Oxford University Press
Copyright
The Author 2013. Published by Oxford University Press on behalf of The British Computer Society. All rights reserved. For Permissions, please email: journals.permissionsoup.com
Subject
Special Issue: Commentary on Scale Derivation
ISSN
0953-5438
eISSN
1873-7951
DOI
10.1093/iwc/iwt012
Publisher site
See Article on Publisher Site

Abstract

This article contains the response to the reviews regarding the development and validation of the Intranet Satisfaction Questionnaire (ISQ), which measures user satisfaction with the Intranet. Where appropriate additional data analysis and interpretation is provided, the data show further evidence for the good validity, reliability and sensitivity of this tool. In addition, we provide a short preview of a follow-up publication and show that the ISQ can differentiate effectively between bad and good Intranets.

Journal

Interacting with ComputersOxford University Press

Published: Jul 4, 2013

Keywords: Intranet enterprise portal questionnaire survey measure user satisfaction usability

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