Over twenty years have passed since Nelson and Winter put the concept of routinesfirmly at the center of the analysis of organizational and economic change. A growingnumber of researchers have followed their example since. However, researchers have notalways had the same idea of what routines are and what effect they have on organizations.Over time, this has left the literature on routines riddled with ambiguities. Forresearchers who want to apply the concept of routines in their research, it is not easyto get an overview of the current thinking about routines and their effects. This articleoffers a systematic review of the literature that has contributed to the theoreticaldevelopment of the concept of routines, and of the empirical literature that has appliedthe concept of routines.
Industrial and Corporate Change – Oxford University Press
Published: Aug 1, 2004
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