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- Publisher
- Inderscience Publishers
- Copyright
- Copyright © Inderscience Enterprises Ltd. All rights reserved
- ISSN
- 1740-7494
- eISSN
- 1740-7508
- DOI
- 10.1504/EG.2011.042810
- Publisher site
- See Article on Publisher Site
Abstract
This paper investigates the perceived benefits and obstacles of Knowledge Management (KM) implementation in two government institutions in Malaysia. Subsequently, a comparison of findings between the institutions is made. A self reporting questionnaire was developed and disseminated to the government officers at various managerial levels. The responses provided by 393 officers highlight a list of potential KM benefits and challenges by which recommendations are made for effective KM and thus e-government implementation. This study is undertaken to narrow the gap that the potential benefits and obstacles of KM implementation in the public sector is less commonly addressed in the literature.
Journal
Electronic Government, an International Journal – Inderscience Publishers
Published: Jan 1, 2011