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Integrating innovation and sustainability into tour operator business

Integrating innovation and sustainability into tour operator business A considerable amount of attention has been paid to the sustainable development of the tourism industry and yet research on the role of tour operator has remained limited. The tour operator has important roles in destination management for sustainable tourism. Given that the empirical study of destination management for sustainable tourism is in an undeveloped state, this research describes efforts to prove its mediator role between perceived innovation characteristics and business sustainable orientation towards tour operator roles. Based on a study among 228 tour operator roles in Malaysia, the analyses reveal that sustainable destination management enhances a positive relationship with perceived innovation characteristics and sustainable business orientation on tour operator roles. In this regard, it is proposed that the perceived innovation characteristics and sustainable business orientation, as well as the destination management, are manifestation of sustainable development that influence tour operator to perform their role more sustainable in tourism industry. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Innovation and Sustainable Development Inderscience Publishers

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd
ISSN
1740-8822
eISSN
1740-8830
DOI
10.1504/IJISD.2021.118373
Publisher site
See Article on Publisher Site

Abstract

A considerable amount of attention has been paid to the sustainable development of the tourism industry and yet research on the role of tour operator has remained limited. The tour operator has important roles in destination management for sustainable tourism. Given that the empirical study of destination management for sustainable tourism is in an undeveloped state, this research describes efforts to prove its mediator role between perceived innovation characteristics and business sustainable orientation towards tour operator roles. Based on a study among 228 tour operator roles in Malaysia, the analyses reveal that sustainable destination management enhances a positive relationship with perceived innovation characteristics and sustainable business orientation on tour operator roles. In this regard, it is proposed that the perceived innovation characteristics and sustainable business orientation, as well as the destination management, are manifestation of sustainable development that influence tour operator to perform their role more sustainable in tourism industry.

Journal

International Journal of Innovation and Sustainable DevelopmentInderscience Publishers

Published: Jan 1, 2021

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