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How service science management and engineering (SSME) can evolve to an academic discipline?

How service science management and engineering (SSME) can evolve to an academic discipline? IBM proposed in 2004, the study of services as an academic discipline, referred to as service science management and engineering (SSME), which is currently the object of study in universities and industry. However, the development of SSME as an academic discipline has been relatively slow. This paper reviews the current status of SSME in the universities and industry in the USA and points to relationships among government, universities, and industry that are necessary for the development of SSME as an academic discipline. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Web Engineering and Technology Inderscience Publishers

How service science management and engineering (SSME) can evolve to an academic discipline?

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1476-1289
eISSN
1741-9212
DOI
10.1504/IJWET.2009.032257
Publisher site
See Article on Publisher Site

Abstract

IBM proposed in 2004, the study of services as an academic discipline, referred to as service science management and engineering (SSME), which is currently the object of study in universities and industry. However, the development of SSME as an academic discipline has been relatively slow. This paper reviews the current status of SSME in the universities and industry in the USA and points to relationships among government, universities, and industry that are necessary for the development of SSME as an academic discipline.

Journal

International Journal of Web Engineering and TechnologyInderscience Publishers

Published: Jan 1, 2009

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