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Evaluating the usability of developing countries' e-government sites: a user perspective

Evaluating the usability of developing countries' e-government sites: a user perspective Government websites of developing countries are pertinent since they are part of the e-government efforts occurring on a global scale. The aim of this research is to investigate the usability issues of government web portals of developing countries. The data was collected from a diverse range of respondents. The main contribution of this paper is to identify the usability issues when implementing government web portals. This is pertinent as web portals are the only feature and source of information that people from various locations will obtain prior to visiting the country and may be a decisive factor for an individual. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

Evaluating the usability of developing countries' e-government sites: a user perspective

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References (31)

Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2009.024944
Publisher site
See Article on Publisher Site

Abstract

Government websites of developing countries are pertinent since they are part of the e-government efforts occurring on a global scale. The aim of this research is to investigate the usability issues of government web portals of developing countries. The data was collected from a diverse range of respondents. The main contribution of this paper is to identify the usability issues when implementing government web portals. This is pertinent as web portals are the only feature and source of information that people from various locations will obtain prior to visiting the country and may be a decisive factor for an individual.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2009

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