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Worldclass quality

Worldclass quality The aim of quality is meeting your customer's requirements. With its six point strategy, however, Corning is aiming to go beyond that and delight its customers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

Worldclass quality

Houghton, James
The TQM Magazine , Volume 3 (1) – Jan 1, 1991
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0954-478X
DOI
10.1108/eb059512
Publisher site
See Article on Publisher Site

Abstract

The aim of quality is meeting your customer's requirements. With its six point strategy, however, Corning is aiming to go beyond that and delight its customers.

Journal

The TQM Magazine – Emerald Publishing

Published: Jan 1, 1991

There are no references for this article.