The working environment has a considerable potential contributionto make to improving quality within an organisation. The introduction ofthe concept of total quality means that the role of the workingenvironment in generating organisational success cannot be ignored anylonger. Planning office space needs to consider the individual incontext in terms of personal requirements as well as work requirements.The three design aspects which are crucial in determining quality are1 recognising different individuals needs 2 finding moreappropriate forms of expression which encourage people to communicateand work together, and 3 providing tools which extend peoplescapacity for work.
Facilities – Emerald Publishing
Published: Oct 1, 1991
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