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The paper aims to explore the relationship between office occupier work activity and workplace provision. It tests the proposition that location-fixed office workers are not well-supported in the working environment as location-flexible office workers. The research also explores the perceptions of the workplace provision based upon the types of tasks completed at the desk-location, whether this was collaborative or focussed.Design/methodology/approachThe research adopts a cross-sectional approach using an online questionnaire to collect data from several offices in the Middles East. The dataset consists of 405 responses. One-way analysis of variance was conducted to understand the relationship between location flexibility and perception of productivity. In addition, a series of t test were used to evaluate the relationship between work activities and office environment.FindingsThe results show that those workers who were location-fixed perceived the workplace provision to have a more negative impact on their productivity than those who had a greater level of location-flexibility, particularly with regards to noise levels and interruptions. In terms of types of activities, those that undertook more collaborative tasks valued the facilitation of creativity and interaction from the workplace provision.Research limitations/implicationsThe research has limitations as data collection was at one-point in time and therefore lacks the opportunity to undertake longitudinal analysis. However, the research gives greater insights into the alignment of office environments based on flexibility and work activity.Practical implicationsThe paper identifies implications for the design and development of office environments by identifying the need for office occupier activity profiles. These profiles can underpin data-led design which should promote a tailored choice appropriate work setting that can maximise productivity.Originality/valueThis paper contributes to the research area of workplace alignment. It establishes that optimal workplace alignment requires a better understanding of office occupier needs based on location-flexibility and work activity.
Facilities – Emerald Publishing
Published: Sep 17, 2019
Keywords: Productivity; Flexible working; Person–environment fit; Activity-based working; Location flexibility; Workplace alignment
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