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Working with knowledge: how information professionals help organisations manage what they know

Working with knowledge: how information professionals help organisations manage what they know In order to manage knowledge, we need to understand the nature of knowledge in organisations. It is helpful to distinguish between three categories of organisational knowledge: tacit knowledge, explicit knowledge, and cultural knowledge. Tacit knowledge is personal knowledge, explicit knowledge is codified knowledge, and cultural knowledge is based on shared beliefs. We use this framework to discuss the role of the information professional with respect to each category of knowledge. Knowledge management initiatives led by information professionals in three organisations are then examined. An analysis of these experiences suggests many opportunities for information professionals to make important contributions in managing an organisation's knowledge for growth and innovation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Library Management Emerald Publishing

Working with knowledge: how information professionals help organisations manage what they know

Library Management , Volume 21 (8): 9 – Nov 1, 2000

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References (9)

Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0143-5124
DOI
10.1108/01435120010342770
Publisher site
See Article on Publisher Site

Abstract

In order to manage knowledge, we need to understand the nature of knowledge in organisations. It is helpful to distinguish between three categories of organisational knowledge: tacit knowledge, explicit knowledge, and cultural knowledge. Tacit knowledge is personal knowledge, explicit knowledge is codified knowledge, and cultural knowledge is based on shared beliefs. We use this framework to discuss the role of the information professional with respect to each category of knowledge. Knowledge management initiatives led by information professionals in three organisations are then examined. An analysis of these experiences suggests many opportunities for information professionals to make important contributions in managing an organisation's knowledge for growth and innovation.

Journal

Library ManagementEmerald Publishing

Published: Nov 1, 2000

Keywords: Knowledge; Information centres; Librarians; Information services

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