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Work satisfaction of medical doctors in the South African private health sector

Work satisfaction of medical doctors in the South African private health sector Purpose – This paper aims to determine the extent of work satisfaction among general practitioners and to examine the variables influencing the different aspects of their work satisfaction. Design/methodology/approach – This was a cross‐sectional survey of general practitioners in the private sector, conducted throughout South Africa, using a self‐administered questionnaire. Univariate statistical models were used to evaluate levels of satisfaction with various facets of work, while inferences about the effect of several independent variables on the work satisfaction facets were drawn from multiple regression models using a stepwise regression procedure. Findings – Doctors were satisfied with the social and personal aspects of their work and dissatisfied with the practice environment pressures and work setting issues. Overall, doctors were dissatisfied with their work and their careers. Being female, working in large groups, having been in practice for 20 years or more, having a high proportion of insured patients and being incentivised to conserve resources were significant predictors of lower overall satisfaction. Clinical freedom, positive perceptions of managed care strategies, remuneration on a fee‐for‐service basis and working in small groups were predictors of greater overall satisfaction. Originality/value – The paper shows that, although doctors were generally dissatisfied, there are opportunities for enhancing work satisfaction and care provision if policymakers, administrators and health care managers work in collaboration with doctors to provide the specific working conditions that health professionals desire. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Health Organisation and Management Emerald Publishing

Work satisfaction of medical doctors in the South African private health sector

Journal of Health Organisation and Management , Volume 22 (3): 15 – Jun 20, 2008

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References (52)

Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1477-7266
DOI
10.1108/14777260810883530
pmid
18700584
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to determine the extent of work satisfaction among general practitioners and to examine the variables influencing the different aspects of their work satisfaction. Design/methodology/approach – This was a cross‐sectional survey of general practitioners in the private sector, conducted throughout South Africa, using a self‐administered questionnaire. Univariate statistical models were used to evaluate levels of satisfaction with various facets of work, while inferences about the effect of several independent variables on the work satisfaction facets were drawn from multiple regression models using a stepwise regression procedure. Findings – Doctors were satisfied with the social and personal aspects of their work and dissatisfied with the practice environment pressures and work setting issues. Overall, doctors were dissatisfied with their work and their careers. Being female, working in large groups, having been in practice for 20 years or more, having a high proportion of insured patients and being incentivised to conserve resources were significant predictors of lower overall satisfaction. Clinical freedom, positive perceptions of managed care strategies, remuneration on a fee‐for‐service basis and working in small groups were predictors of greater overall satisfaction. Originality/value – The paper shows that, although doctors were generally dissatisfied, there are opportunities for enhancing work satisfaction and care provision if policymakers, administrators and health care managers work in collaboration with doctors to provide the specific working conditions that health professionals desire.

Journal

Journal of Health Organisation and ManagementEmerald Publishing

Published: Jun 20, 2008

Keywords: Job satisfaction; Doctors; South Africa; Health services

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