Access the full text.
Sign up today, get DeepDyve free for 14 days.
M. McNamara, P. Bohle, M. Quinlan (2011)Precarious employment, working hours, work-life conflict and health in hotel work.
Applied ergonomics, 42 2
W. Lewchuk, Marlea Clarke, A. Wolff (2008)Working without commitments: precarious employment and health
Work, Employment & Society, 22
P. Bohle, M. Quinlan (2015)Job Quality: The Impact of Work Organisation on Health
S. Einarsen, B. Raknes (1997)Harassment in the Workplace and the Victimization of Men
Violence and Victims, 12
A. Vanselow, Chris Warhurst, A. Bernhardt, L. Dresser (2009)Working at the Wage Floor: Hotel Room Attendants and Labor Market Institutions in Europe and the US
R. Karasek, D. Baker, F. Marxer, A. Ahlbom, T. Theorell (1981)Job decision latitude, job demands, and cardiovascular disease: a prospective study of Swedish men.
American journal of public health, 71 7
Nick Johns, Penelope Menzel (1999)"If you can't stand the heat!" ... Kitchen violence and culinary art.
International Journal of Hospitality Management
A. Knox, Janet Walsh (2005)Organisational flexibility and HRM in the hotel industry: evidence from Australia
Human Resource Management Journal, 15
Janet Walsh, S. Deery (2006)Refashioning Organizational Boundaries: Outsourcing Customer Service Work
IO: Firm Structure
L. Sargent, D. Terry (1998)The effects of work control and job demands on employee adjustment and work performance
Journal of Occupational and Organizational Psychology, 71
H. Hoel, S. Einarsen, Loraleigh Keashly, D. Zapf, C. Cooper (2003)Bullying at Work: The way forward
E. Tucker, S. Bernstein, K. Lippel, L. Vosko (2006)Precarious Employment and the Law’s Flaws: Identifying Regulatory Failure and Securing Effective Protection for Workers
Gail Kinman, Fiona Jones (2008)Effort-reward imbalance and overcommitment: Predicting strain in academic employees in the United Kingdom.
International Journal of Stress Management, 15
Vivienne Schnieden (1993)Violence at work.
Archives of Emergency Medicine, 10
C. Mayhew, M. Quinlan (2001)Occupational Violence in Long Distance Road Transport: a Study of 300 Australian Truck Drivers
Current Issues in Criminal Justice, 13
P. Bohle, M. Quinlan, David Kennedy, A. Williamson (2004)Working hours, work-life conflict and health in precarious and "permanent" employment.
Revista de saude publica, 38 Suppl
M. Quinlan, P. Bohle (2008)Under Pressure, Out of Control, or Home Alone? Reviewing Research and Policy Debates on the Occupational Health and Safety Effects of Outsourcing and Home-Based Work
International Journal of Health Services, 38
Nicolas Dodier (2013)Life and Death at Work: Industrial Accidents As A Case Of Socially Produced Error
David Beale, H. Hoel (2011)Workplace bullying and the employment relationship
Work, Employment and Society, 25
Dwayne Devonish (2013)Job demands, health, and absenteeism: does bullying make things worse?
Employee Relations, 36
S. Einarsen, H. Hoel, D. Zapf, C. Cooper (2002)Bullying and emotional abuse in the workplace : international perspectives in research and practice
Taylor and Francis
M. Kivimäki, M. Virtanen, M. Vartia, M. Elovainio, J. Vahtera, L. Keltikangas-Järvinen (2003)Workplace bullying and the risk of cardiovascular disease and depression
Occupational and Environmental Medicine, 60
S. Einarsen, A. Skogstad (1996)Bullying at work: Epidemiological findings in public and private organizations
European Journal of Work and Organizational Psychology, 5
A. Knox, Dennis Nickson (2006)Regulation in Australian hotels: is there a lesson for the UK?
Employee Relations, 29
S. Einarsen, B. Raknes, S. Matthiesen (1994)Bullying and harassment at work and their relationships to work environment quality: An exploratory study
European Journal of Work and Organizational Psychology, 4
A. Ostry, S. Kelly, P. Demers, C. Mustard, C. Hertzman (2003)A comparison between the effort-reward imbalance and demand control models
BMC Public Health, 3
J. Barling, M. Frone (2004)The psychology of workplace safety.
H. Hoel, Denise Salin (2003)Organisational antecedents of workplace bullying
C. Balducci, M. Cecchin, F. Fraccaroli (2012)The impact of role stressors on workplace bullying in both victims and perpetrators, controlling for personal vulnerability factors: A longitudinal analysis
Work & Stress, 26
R. Hodson, Vincent Roscigno, Steven Lopez (2006)Chaos and the Abuse of Power
Work and Occupations, 33
M. Quinlan, P. Bohle (2009)Overstretched and Unreciprocated Commitment: Reviewing Research on the Occupational Health and Safety Effects of Downsizing and Job Insecurity
International Journal of Health Services, 39
M. Gilbert-Ouimet, Chantal Brisson, Michel Vézina, A. Milot, C. Blanchette (2012)Repeated exposure to effort-reward imbalance, increased blood pressure, and hypertension incidence among white-collar workers: effort-reward imbalance and blood pressure.
Journal of psychosomatic research, 72 1
E. Underhill, M. Quinlan (2011)How Precarious Employment Affects Health and Safety at Work: The Case of Temporary Agency Workers
Relations Industrielles-industrial Relations, 66
James Heskett, W. Sasser, Leonard Schlesinger (2014)The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value (Цепочка создания прибыли в сфере услуг: как ведущие компании связывают прибыль и рост с лояльностью, удовлетворением и ценностью)
A. Knox (2010)‘Lost in translation’: an analysis of temporary work agency employment in hotels
Work, Employment & Society, 24
M. Calnan, E. Wadsworth, M. May, Andrew Smith, D. Wainwright (2004)Job strain, effort - reward imbalance, and stress at work: competing or complementary models?
Scandinavian Journal of Public Health, 32
W. Bloisi, H. Hoel (2008)Abusive work practices and bullying among chefs: a review of the literature.
International Journal of Hospitality Management, 27
M. Quinlan, C. Mayhew, P. Bohle (2001)The Global Expansion of Precarious Employment, Work Disorganization, and Consequences for Occupational Health: A Review of Recent Research
International Journal of Health Services, 31
M. Alexander, Andrew MacLaren, Kevin O'Gorman, Babak Taheri (2012)"He just didn't seem to understand the banter": Bullying or simply establishing social cohesion?
Tourism Management, 33
M. Marmot, H. Bosma, H. Hemingway, E. Brunner, S. Stansfeld (1997)Contribution of job control and other risk factors to social variations in coronary heart disease incidence
The Lancet, 350
Yael Ram (2018)Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry
Current Issues in Tourism, 21
C. Balducci, W. Schaufeli, F. Fraccaroli (2011)The job demands–resources model and counterproductive work behaviour: The role of job-related affect
European Journal of Work and Organizational Psychology, 20
Dwayne Devonish (2013)Workplace bullying, employee performance and behaviors : The mediating role of psychological well-being
Employee Relations, 35
P. Schreurs, T. Taris (1998)Construct validity of the demand-control model: A double cross-validation approach
Work & Stress, 12
C. Mayhew, M. Quinlan (1997)Subcontracting and occupational health and safety in the residential building industry
Industrial Relations Journal, 28
A. Hayes (2009)Beyond Baron and Kenny: Statistical Mediation Analysis in the New Millennium
Communication Monographs, 76
A. Seifert, K. Messing (2006)Cleaning Up After Globalization: An Ergonomic Analysis of Work Activity of Hotel Cleaners
R. Iverson, M. Deery (1997)Turnover culture in the hospitality industry
Human Resource Management Journal, 7
R. Johnstone, M. Quinlan, M. McNamara (2011)OHS inspectors and psychosocial risk factors: Evidence from Australia
Safety Science, 49
R. Karasek, Job Demands (1979)Job decision latitude and mental strain: Implications for job redesign
S. Einarsen, H. Hoel, D. Zapf, C. Cooper (2010)The Concept of Bullying and Harassment at Work: The European Tradition
Dori Reissman, Peter Orris, Roy Lacey, David Hartman (1999)Downsizing, role demands, and job stress.
Journal of occupational and environmental medicine, 41 4
J. Price, C. Mueller (1986)Absenteeism and Turnover of Hospital Employees
Barbara Bergbom, M. Vartia-Väänänen, U. Kinnunen (2015)Immigrants and natives at work: exposure to workplace bullying
Employee Relations, 37
J. Siegrist (1996)Adverse health effects of high-effort/low-reward conditions.
Journal of occupational health psychology, 1 1
P. Bohle, M. Quinlan, M. McNamara, C. Pitts, H. Willaby (2015)Health and well-being of older workers: comparing their associations with effort–reward imbalance and Pressure, Disorganisation and Regulatory Failure
Work & Stress, 29
G. Casimir, D. Mccormack, N. Djurkovic, A. Nsubuga-Kyobe (2012)Psychosomatic model of workplace bullying: Australian and Ugandan schoolteachers
Employee Relations, 34
JianLi Wang, Elizabeth Smailes, J. Sareen, N. Schmitz, G. Fick, S. Patten (2012)Three job-related stress models and depression: a population-based study
Social Psychiatry and Psychiatric Epidemiology, 47
PurposeThe purpose of this paper is to examine relationships between work organisation, bullying and intention to leave (ITL) in the Australian hospitality industry, using pressure, disorganisation and regulatory failure (PDR) to measure work organisation.Design/methodology/approachCross-sectional survey data were collected from 72 workers in Australian accommodation hotels. They were aged 20-65 years (M=38.26, SD=12.60) and 57.1 per cent were female. The proposed path model was tested with the Mplus (v.7) statistical package using Hayes’ (2009) procedure for mediation analysis.FindingsThere were positive bivariate correlations between all variables. The path model indicated that disorganisation and regulatory failure had direct positive associations with bullying. Financial pressure and bullying had direct positive associations with ITL.Research limitations/implicationsThe small sample may not be representative and the cross-sectional design and self-report data risk common method variance effects and preclude attributions of causality. Future studies should use more representative samples and longitudinal designs to address common method variance issues and facilitate causal inferences.Originality/valueBullying and turnover are significant problems in the hospitality industry, but the contribution of work organisation variables is poorly understood. The present study provides promising preliminary evidence on the potential role of PDR as an antecedent of both bullying and ITL.
Employee Relations: An International Journal – Emerald Publishing
Published: Jun 5, 2017
Access the full text.
Sign up today, get DeepDyve free for 14 days.