Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Wine Waiter Syndrome

Wine Waiter Syndrome Based on the premiss that the extent of change taking place in health care presents a continuous stream of new ideas, concepts and management tools of which managers and staff must be aware and which they must possibly adopt. Draws an analogy with the difficulty of ordering wine, in that the wine waiter, who is the expert, could make it easier for customers to identify and choose their requirements. Offers a number of tips, including the development of staff and the retention of expertise in‐house, to help make effective use of the experts who can beneficially assist NHS managers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Health Manpower Management Emerald Publishing

Wine Waiter Syndrome

John L. Deffenbaugh
Health Manpower Management , Volume 20 (5): 2 – Dec 1, 1994
Download PDF
2 pages

Loading next page...
 
/lp/emerald-publishing/wine-waiter-syndrome-cGJ6mZEwR0

References

References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.

Publisher
Emerald Publishing
Copyright
Copyright © 1994 MCB UP Ltd. All rights reserved.
ISSN
0955-2065
DOI
10.1108/09552069410070679
Publisher site
See Article on Publisher Site

Abstract

Based on the premiss that the extent of change taking place in health care presents a continuous stream of new ideas, concepts and management tools of which managers and staff must be aware and which they must possibly adopt. Draws an analogy with the difficulty of ordering wine, in that the wine waiter, who is the expert, could make it easier for customers to identify and choose their requirements. Offers a number of tips, including the development of staff and the retention of expertise in‐house, to help make effective use of the experts who can beneficially assist NHS managers.

Journal

Health Manpower Management – Emerald Publishing

Published: Dec 1, 1994

Keywords: Communications; Experts; Health care; Management development; National Health Service; Terminology

There are no references for this article.