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K. McKibbon (2006)
Systematic Reviews and LibrariansLibrary Trends, 55
S. Hiller, Martha Kyrillidou, James Self (2006)
Assessment in North American research libraries: a preliminary report cardPerformance Measurement and Metrics, 7
S. Hiller, J. Self
From measurement to management: using statistics wisely in planning and decision‐making
D. Koufogiannakis, E. Crumley (2006)
Research in librarianship: issues to considerLibr. Hi Tech, 24
J. Pfeffer, R. Sutton (2006)
Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-based Management
S. Hiller, James Self (2004)
From Measurement to Management: Using Data Wisely for Planning and Decision-MakingLibr. Trends, 53
Colleen Cook, F. Heath (2001)
Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative StudyLibr. Trends, 49
Michelle Johnson, M. Austin (2006)
Evidence-Based Practice in the Social ServicesAdministration in Social Work, 30
P. Hernon, Robert Dugan, Candy Schwartz (2006)
Revisiting Outcomes Assessment in Higher Education
A. Booth, A. Brice (2003)
Evidence-Based Practice for Information Professionals: A Handbook
Purpose – The purpose of this study is to report on the findings of the two‐year Association of Research Libraries (ARL) sponsored project, “Making Library Assessment Work: Practical Approaches to Effective and Sustainable Assessment,”; it aims to examine the organizational factors that facilitate and impede effective data use and the implications for assessment in research libraries. Design/methodology/approach – Information was gathered from a variety of sources, including: a self‐evaluation of assessment activities and needs done by each of the 24 participating libraries; extensive discussion with a designated contact at each library; a review of library and institutional sources such as annual reports, strategic plans, accreditation self‐studies, ARL and IPEDS statistics; and the observations and discussion that occurred during 1.5 day site visits. Findings – The paper finds that libraries surveyed have made some progress incorporating data in decision making and services improvement, but there is much work to be done. Originality/value – This is not an evidence‐based practice study but rather one that examines why evidence (the data on which a decision may be based) is not used more widely in libraries.
Performance Measurement and Metrics – Emerald Publishing
Published: Oct 31, 2008
Keywords: Decision making; Libraries; Assessment; Organizational analysis
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