Purpose – This article presents the view that change is part of nature rather than an industrial process, and that HR specialists are well placed to approach it with the care and sensitivities needed to make it successful. Design/methodology/approach – Highlights the skills and attributes that HR specialists need in order to help an organization to change successfully. Findings – Describes the need for leaders to inspire their employees, help them to feel safe and reassure them that change is in their interests. Practical implications – Contends that HR specialists have the opportunity, and the training, to help line managers who are less able in these areas. Originality/value – Argues against the “human resources” view of employees.
Human Resource Management International Digest – Emerald Publishing
Published: Jul 18, 2008
Keywords: Organizational change; Leadership; Motivation (psychology)
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