PurposeIn this viewpoint paper, the key advances needed for human resource development in the tourism industry of Guyana are outlined. The purpose of this paper is to present the author’s perspective backed up by relevant literature.Design/methodology/approachThis research is exploratory in nature. Secondary data were collected to provide background to the research and primary data were collected via a survey of private sector tourism organizations.FindingsData gathered show that the tourism industry is primed and ready to accept changes in HR training. Notable areas are first responder training; basic and advanced wine training; preventative maintenance; specialized food and beverage skills; advanced culinary arts and foreign languages. In addition to the skills required, the findings showed that some legislative work needs to be carried out such as the draft tourism policy being made into law.Originality/valueIt is anticipated that the findings of this research will guide policy makers in drafting a human resource development policy for the tourism industry.
Worldwide Hospitality and Tourism Themes – Emerald Publishing
Published: Oct 8, 2018