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Web service business transformation: collaborative commerce opportunities in SMEs

Web service business transformation: collaborative commerce opportunities in SMEs Web‐based technologies are becoming an important way for small and medium‐sized enterprises (SMEs) to acquire information systems capabilities to support business transformation. This paper investigates the business, technology, and IS drivers for component‐based applications. Web service technology is identified as a key driver for SMEs to gain operational and strategic benefit from net‐sourced information systems. The role of Web services in SMEs is explored through application of Venkatraman's business transformation model. The Web‐service transformation model is applied to a case study of a SME that is adopting Web service technology. The case identifies the potential benefits for SMEs of Web service technology and considers the factors that enable successful Web service adoption. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Enterprise Information Management Emerald Publishing

Web service business transformation: collaborative commerce opportunities in SMEs

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1741-0398
DOI
10.1108/17410390410561008
Publisher site
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Abstract

Web‐based technologies are becoming an important way for small and medium‐sized enterprises (SMEs) to acquire information systems capabilities to support business transformation. This paper investigates the business, technology, and IS drivers for component‐based applications. Web service technology is identified as a key driver for SMEs to gain operational and strategic benefit from net‐sourced information systems. The role of Web services in SMEs is explored through application of Venkatraman's business transformation model. The Web‐service transformation model is applied to a case study of a SME that is adopting Web service technology. The case identifies the potential benefits for SMEs of Web service technology and considers the factors that enable successful Web service adoption.

Journal

Journal of Enterprise Information Management – Emerald Publishing

Published: Oct 1, 2004

Keywords: Internet; Information systems; Small to medium‐sized enterprises; Service industries; Business performance

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