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/lp/emerald-publishing/we-must-have-courage-faith-and-chocolate-biscuits-x0v6Q9KIrK
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 0019-7858
- DOI
- 10.1108/00197850410548611
- Publisher site
- See Article on Publisher Site
Abstract
In the training business people face tough situations at times. It could be managing a group of difficult people on a training course, delivering a presentation to 500 people or addressing a conflict situation with colleagues. So what strategies should individuals use to manage stressful situations and focus on success rather than failure? The author has faced many challenging situations in the Arctic, as well as in business and she shares her thoughts on three techniques to help maintain high levels of performance.
Journal
Industrial and Commercial Training – Emerald Publishing
Published: Aug 1, 2004
Keywords: Stress; Visual perception; Change management; Training