A study comprising both questionnaire and interview of patientswaiting for general surgery revealed that the majority of patientssuffer from relatively few clinical conditions, that more thanthreequarters had been on the inpatient list for over a year and thatthey suffered significant pain while waiting. Patients added to longlists with initially nonserious nonlifethreatening conditions maybe overlooked, yet their clinical and associated social conditions maydeteriorate. Since treatment for these conditions is generallyeffective, many patients would benefit from more organised queuemanagement and earlier surgery.
Journal of Management in Medicine – Emerald Publishing
Published: Mar 1, 1991