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W.H. SMITH DEVELOPS A NEW APPROACH TO DEVELOPING SENIOR MANAGERS

W.H. SMITH DEVELOPS A NEW APPROACH TO DEVELOPING SENIOR MANAGERS Today it is more important than ever to get a payofffrom management training and development in terms of improvedorganisational performance. An initiative in W.H. Smith is describedwhich focuses on helping managers improve performance and learn in sodoing. The key issues facing organisations today, the need for a culturethat releases enterprise and initiative, and the key part that a moresupportive and empowering leadership has to play, are discussed. It isshown how the authors developed a programme to address these issues,help managers change their leadership behaviour and start to change theculture of their organisations. A programme is discussed whichrecognises that each manager is different and learns more if he or sheis in charge of deciding and meeting his or her needs. How it worked inpractice what they learned the effect it is having and how it isevolving are examined. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial and Commercial Training Emerald Publishing

W.H. SMITH DEVELOPS A NEW APPROACH TO DEVELOPING SENIOR MANAGERS

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0019-7858
DOI
10.1108/EUM0000000001577
Publisher site
See Article on Publisher Site

Abstract

Today it is more important than ever to get a payofffrom management training and development in terms of improvedorganisational performance. An initiative in W.H. Smith is describedwhich focuses on helping managers improve performance and learn in sodoing. The key issues facing organisations today, the need for a culturethat releases enterprise and initiative, and the key part that a moresupportive and empowering leadership has to play, are discussed. It isshown how the authors developed a programme to address these issues,help managers change their leadership behaviour and start to change theculture of their organisations. A programme is discussed whichrecognises that each manager is different and learns more if he or sheis in charge of deciding and meeting his or her needs. How it worked inpractice what they learned the effect it is having and how it isevolving are examined.

Journal

Industrial and Commercial TrainingEmerald Publishing

Published: Jun 1, 1991

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