Purpose – The purpose of this paper is to describe the first phase of the SCONUL Value and Impact Programme (VAMP), carried out in 2006. Design/methodology/approach – This paper is a critical review of some of the major tools and methodologies available to measure the value and impact of, particularly academic, libraries, was supplemented by a survey of SCONUL members to ascertain the state of current practice in the UK. Findings – The findings in the paper were synthesised by gap analysis, which found that, although there were some gaps in overall provision, a greater problem was a lack of knowledge and understanding of the tools available, and how they could be applied to demonstrate value and impact. Originality/value – This paper is a brief description of follow‐up activity and the resulting SCONUL Performance Portal is given.
Performance Measurement and Metrics – Emerald Publishing
Published: Nov 6, 2007
Keywords: Academic libraries; Performance measures; United Kingdom