Value‐centred interaction design methods

Value‐centred interaction design methods Purpose – This paper aims to inform and improve the quality of electronic products and services by outlining an approach to ethically grounded design. Design/methodology/approach – A number of design disciplines were investigated using desk research and also learning from experience in commercial design practice in the mobile phone, Internet and software industries. Findings – It is suggested that design “scripts” specific behaviours with either good or bad results. Scripts have a behavioural element and they define the physical, social and individual impact of products and services. This suggests that designers should be aware of the impact design decisions have throughout the product lifecycle. In order to achieve this, three ethical design principles (situated research, reflexivity and participation) are proposed to frame ethical design practice. Research limitations/implications – It is suggested that measuring impact alone is insufficient to minimise harm caused by electronic products and services. Instead, research should focus on positively informing design through actionable results in the participatory design tradition. Conversely, design needs to accommodate research into measuring the impact of products in order to deliver long‐term benefits to users rather than perpetuating passive consumption. Practical implications – The paper provides an overview of methods for value‐centred interaction design based on the analysis of alternative approaches to ethical design. Originality/value – The research in the paper spans a number of related but heretofore separate disciplines pertinent to deepening design thinking. These disciplines are critiqued on the basis of their appropriateness and applicability to an ethical design approach and the concept of scripting, used in traditional design, is applied to interactivity. Lastly, three new principles are proposed for ethically grounded design. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Information, Communication and Ethics in Society Emerald Publishing

Value‐centred interaction design methods

Loading next page...
 
/lp/emerald-publishing/value-centred-interaction-design-methods-hYIJ5H0QCe
Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1477-996X
DOI
10.1108/14779960810921132
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to inform and improve the quality of electronic products and services by outlining an approach to ethically grounded design. Design/methodology/approach – A number of design disciplines were investigated using desk research and also learning from experience in commercial design practice in the mobile phone, Internet and software industries. Findings – It is suggested that design “scripts” specific behaviours with either good or bad results. Scripts have a behavioural element and they define the physical, social and individual impact of products and services. This suggests that designers should be aware of the impact design decisions have throughout the product lifecycle. In order to achieve this, three ethical design principles (situated research, reflexivity and participation) are proposed to frame ethical design practice. Research limitations/implications – It is suggested that measuring impact alone is insufficient to minimise harm caused by electronic products and services. Instead, research should focus on positively informing design through actionable results in the participatory design tradition. Conversely, design needs to accommodate research into measuring the impact of products in order to deliver long‐term benefits to users rather than perpetuating passive consumption. Practical implications – The paper provides an overview of methods for value‐centred interaction design based on the analysis of alternative approaches to ethical design. Originality/value – The research in the paper spans a number of related but heretofore separate disciplines pertinent to deepening design thinking. These disciplines are critiqued on the basis of their appropriateness and applicability to an ethical design approach and the concept of scripting, used in traditional design, is applied to interactivity. Lastly, three new principles are proposed for ethically grounded design.

Journal

Journal of Information, Communication and Ethics in SocietyEmerald Publishing

Published: Nov 21, 2008

Keywords: Design; Ethics; Electronic equipment and components; Social values; Interactive devices

There are no references for this article.

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month