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Using the benefits of hindsight ‐ the role of post‐project analysis

Using the benefits of hindsight ‐ the role of post‐project analysis While many professional organizations use post‐project reviews, internal audits and/or oral post‐mortems to learn from their own experiences, the problem with all these techniques is that the data and circumstances in which decisions are made are always collected and referred to retrospectively, which makes them susceptible to the characteristic partial and selective memory recall by managers who, after the event, are rarely neutral or objective. Explains how companies can overcome the uncertain nature of memory recall and the defensive reasoning process ‐ and help their managers to use the benefits of hindsight more effectively. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Learning Organization Emerald Publishing

Using the benefits of hindsight ‐ the role of post‐project analysis

Arnold Kransdorff
The Learning Organization , Volume 3 (1): 5 – Mar 1, 1996
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References (5)

Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0969-6474
DOI
10.1108/09696479610106763
Publisher site
See Article on Publisher Site

Abstract

While many professional organizations use post‐project reviews, internal audits and/or oral post‐mortems to learn from their own experiences, the problem with all these techniques is that the data and circumstances in which decisions are made are always collected and referred to retrospectively, which makes them susceptible to the characteristic partial and selective memory recall by managers who, after the event, are rarely neutral or objective. Explains how companies can overcome the uncertain nature of memory recall and the defensive reasoning process ‐ and help their managers to use the benefits of hindsight more effectively.

Journal

The Learning Organization – Emerald Publishing

Published: Mar 1, 1996

Keywords: Company failures; Organizations; Post‐project evaluation; Success

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