Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Users and citation management tools: use and support

Users and citation management tools: use and support Purpose – As the number of citation management tools including Refworks and EndNote increased in recent years, academic libraries struggle to remain on top of new developments and support all of the tools used by their users. This paper seeks to address these issues. Design/methodology/approach – A librarian at the University of Illinois surveyed graduate students and faculty about which tools they use, reasons for tool adoption, features that influence adoption, and support they expect from their library. Findings – The results highlight that many users still use older tools including EndNote and RefWorks, but do have interests for and reasons to use new tools including Zotero and Mendeley and may not need as much library support as librarians believe. Originality/value – This is the first research paper on citation management use and can influence what products libraries use and the support they offer. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Reference Services Review Emerald Publishing

Users and citation management tools: use and support

Reference Services Review , Volume 41 (4): 21 – Nov 22, 2013

Loading next page...
 
/lp/emerald-publishing/users-and-citation-management-tools-use-and-support-Ft0e5srdZc
Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0090-7324
DOI
10.1108/RSR-02-2013-0007
Publisher site
See Article on Publisher Site

Abstract

Purpose – As the number of citation management tools including Refworks and EndNote increased in recent years, academic libraries struggle to remain on top of new developments and support all of the tools used by their users. This paper seeks to address these issues. Design/methodology/approach – A librarian at the University of Illinois surveyed graduate students and faculty about which tools they use, reasons for tool adoption, features that influence adoption, and support they expect from their library. Findings – The results highlight that many users still use older tools including EndNote and RefWorks, but do have interests for and reasons to use new tools including Zotero and Mendeley and may not need as much library support as librarians believe. Originality/value – This is the first research paper on citation management use and can influence what products libraries use and the support they offer.

Journal

Reference Services ReviewEmerald Publishing

Published: Nov 22, 2013

Keywords: Citation management; Users; EndNote; RefWorks; Zotero; Mendeley; User study

References