Purpose – The aim of this paper is to describe a project to provide an online web portal that can be used as a front‐end for all university users – students, teachers, staff – and services, library, administration, e‐learning, and e‐mail. Design/methodology/approach – The profile model proposed is mainly inheritable, defined by profile components with transactional templates, security rules and layout templates. This approach is being tested on a campus prototype portal. The prototype is an underway project in development at our university. Findings – This paper explains that, even though different from the overall approaches, the basic profile and the profile management system proposed are solid alternatives when addressing personalization of organization users. Originality/value – This new approach explains how user modelling applications can be integrated into any organization without the cost of reengineering the entire information system already in place.
Campus-Wide Information Systems – Emerald Publishing
Published: Jun 20, 2008
Keywords: Online operations; Customer satisfaction; Portals; Management techniques; Universities
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