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Urban tourism: a systems approach – state of the art

Urban tourism: a systems approach – state of the art The purpose of this paper is to explore the extent of the urban tourism literature that uses the systems approach to outline its research trajectory and detect its trends. Urban tourism is a complex phenomenon whose complexity increases at the very moment it interacts with complex environments. To deal with this kind of issues, urban tourism-related authors have used different approaches, with the systems approach being one of the best alternatives for its understanding and study.Design/methodology/approachA systematic literature review was conducted using two sets of keywords related to urban tourism and systems approach. Scopus, ScienceDirect and Web of Science databases were used for the peer-reviewed literature search. After filtering processes were applied, 29 publications were retained for the analysis.FindingsThis paper provides a significant overview of the existing publications regarding this topic. A theme of common interest and trends for future investigations were detected. Based on the findings, future works to be developed with the use of the systems approach, and its tools are proposed.Originality/valueThis review gives promising evidence on that the use of the systems approach for future urban tourism studies is a viable alternative to the application of other dominant approaches, to manage the complexity, diversity and dynamism of the urban tourism and of its environment, which is nowadays addressed as Smart. Then, the paper seeks to foster the use of systems approach and its systemic tools for the understanding and study of urban tourism as a complex system. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Tourism Review Emerald Publishing

Urban tourism: a systems approach – state of the art

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1660-5373
DOI
10.1108/tr-06-2018-0085
Publisher site
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Abstract

The purpose of this paper is to explore the extent of the urban tourism literature that uses the systems approach to outline its research trajectory and detect its trends. Urban tourism is a complex phenomenon whose complexity increases at the very moment it interacts with complex environments. To deal with this kind of issues, urban tourism-related authors have used different approaches, with the systems approach being one of the best alternatives for its understanding and study.Design/methodology/approachA systematic literature review was conducted using two sets of keywords related to urban tourism and systems approach. Scopus, ScienceDirect and Web of Science databases were used for the peer-reviewed literature search. After filtering processes were applied, 29 publications were retained for the analysis.FindingsThis paper provides a significant overview of the existing publications regarding this topic. A theme of common interest and trends for future investigations were detected. Based on the findings, future works to be developed with the use of the systems approach, and its tools are proposed.Originality/valueThis review gives promising evidence on that the use of the systems approach for future urban tourism studies is a viable alternative to the application of other dominant approaches, to manage the complexity, diversity and dynamism of the urban tourism and of its environment, which is nowadays addressed as Smart. Then, the paper seeks to foster the use of systems approach and its systemic tools for the understanding and study of urban tourism as a complex system.

Journal

Tourism Review – Emerald Publishing

Published: Jun 19, 2019

Keywords: Stakeholders; Interdisciplinarity; Transdisciplinarity; Systemic tools

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