The purpose of this paper is to explore the black box between high-performance work systems (HPWS) and innovation performance in small- and medium-sized enterprises (SMEs). Through application of the ability, motivation and opportunity (AMO) framework, the study examines the mediating roles of innovation-specific ability, motivation and voice behaviors between HPWS and SMEs’ innovation performance.Design/methodology/approachThe hypotheses are tested on data collected through a self-administered questionnaire from 237 SMEs in Pakistan.FindingsFindings indicate that human capital, motivation and employee voice fully mediate the relationship between HPWS and innovation performance in SMEs.Research limitations/implicationsThe cross-sectional research design and self-reported measures warrant caution for the interpretation of findings. Future research may consider a longitudinal research design and objective measures.Practical implicationsSMEs need to invest in the adoption and implementation of HPWS that will develop innovation-specific abilities, motivation and voice behaviors simultaneously among employees that will lead to higher innovation performance.Originality/valueThis is the first study of its kind utilizing an AMO framework to investigate the underlying mechanism through which HPWS affect innovation performance in SMEs.
Personnel Review – Emerald Publishing
Published: May 23, 2019
Keywords: Innovation; Quantitative; Employee voice; High-performance work systems; Small- to medium-sized enterprises (SME); The ability; motivation and opportunity framework
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