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Understanding and managing workplace bullying

Understanding and managing workplace bullying Purpose – This paper aims to outline the nature of workplace bullying and its implications for employees and the organization, and strategies to handle such unwanted behavior. Design/methodology/approach – The paper draws on work carried out by the authors over the past two years, plus the HR literature. Findings – The paper argues that if workplace bullying is not managed well, then it will have serious negative implications on workers and the overall performance of the organization, thus a happy, healthy and engaged workforce will not be achievable. Strategies relating to education and training, leadership, sound processes and overall support for victims are ways in which undesirable acts in the organization could be managed. Practical implications – The paper draws attention to the important issue of workplace bullying and its effects on workers and the organization, and mentions the significance of managing it. Social implications – The paper explains how the management of any organization can be improved to generate a better working environment. Originality/value – The paper presents the arguments in a condensed and easy‐to‐digest format. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial and Commercial Training Emerald Publishing

Understanding and managing workplace bullying

Anas Khan; Riad Khan
Industrial and Commercial Training , Volume 44 (2): 5 – Mar 9, 2012
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5 pages

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Publisher
Emerald Publishing
Copyright
Copyright © 2012 Emerald Group Publishing Limited. All rights reserved.
ISSN
0019-7858
DOI
10.1108/00197851211202911
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to outline the nature of workplace bullying and its implications for employees and the organization, and strategies to handle such unwanted behavior. Design/methodology/approach – The paper draws on work carried out by the authors over the past two years, plus the HR literature. Findings – The paper argues that if workplace bullying is not managed well, then it will have serious negative implications on workers and the overall performance of the organization, thus a happy, healthy and engaged workforce will not be achievable. Strategies relating to education and training, leadership, sound processes and overall support for victims are ways in which undesirable acts in the organization could be managed. Practical implications – The paper draws attention to the important issue of workplace bullying and its effects on workers and the organization, and mentions the significance of managing it. Social implications – The paper explains how the management of any organization can be improved to generate a better working environment. Originality/value – The paper presents the arguments in a condensed and easy‐to‐digest format.

Journal

Industrial and Commercial Training – Emerald Publishing

Published: Mar 9, 2012

Keywords: Workplace; Bullying; Culture; Environment; Education; Training; Leadership

References

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    Aghazadeh, S.Y.
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    Felson, R.B.
  • Bullying at work
    Hannabuss, S.
  • Bullying and Harassment in the Workplace
    London Chamber of Commerce and Industry
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    McGuire, D.; Bagher, M.
  • Bullying at work – the legal position
    Porteous, J.
  • Selective reductions in prefrontal glucose metabolism in murderers
    Raine, A.; Buchsbaum, S.J.; Lottenberg, S.; Abel, L.; Stoddard, J.
  • Adult Bullying: Perpetrators and Victims
    Randall, P.
  • Understanding and addressing bullying in the workplace
    Townend, A.