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Uncertainty in emotion recognition

Uncertainty in emotion recognition The purpose of this paper is to explore uncertainty inherent in emotion recognition technologies and the consequences resulting from that phenomenon.Design/methodology/approachThe paper is a general overview of the concept; however, it is based on a meta-analysis of multiple experimental and observational studies performed over the past couple of years.FindingsThe main finding of the paper might be summarized as follows: there is uncertainty inherent in emotion recognition technologies, and the phenomenon is not expressed enough, not addressed enough and unknown by the users of the technology.Practical implicationsPractical implications of the study are formulated as postulates for the developers, users and researchers dealing with the technologies of automatic emotion recognition.Social implicationsAs technologies that recognize emotions are becoming more and more common, and perhaps more decisions influencing people lives are to come in the next decades, the trustworthiness of the technology is important from a scientific, practical and ethical point of view.Originality/valueStudying uncertainty of emotion recognition technologies is a novel approach and is not explored from such a broad perspective before. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Information, Communication and Ethics in Society Emerald Publishing

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1477-996X
DOI
10.1108/jices-03-2019-0034
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to explore uncertainty inherent in emotion recognition technologies and the consequences resulting from that phenomenon.Design/methodology/approachThe paper is a general overview of the concept; however, it is based on a meta-analysis of multiple experimental and observational studies performed over the past couple of years.FindingsThe main finding of the paper might be summarized as follows: there is uncertainty inherent in emotion recognition technologies, and the phenomenon is not expressed enough, not addressed enough and unknown by the users of the technology.Practical implicationsPractical implications of the study are formulated as postulates for the developers, users and researchers dealing with the technologies of automatic emotion recognition.Social implicationsAs technologies that recognize emotions are becoming more and more common, and perhaps more decisions influencing people lives are to come in the next decades, the trustworthiness of the technology is important from a scientific, practical and ethical point of view.Originality/valueStudying uncertainty of emotion recognition technologies is a novel approach and is not explored from such a broad perspective before.

Journal

Journal of Information, Communication and Ethics in SocietyEmerald Publishing

Published: Sep 17, 2019

Keywords: Uncertainty; Confidence; Accuracy; Affective computing; Reliability; Sentiment analysis; Trustworthiness; Emotion recognition

References