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Translating transparency into value: an approach to design IoT solutions

Translating transparency into value: an approach to design IoT solutions This research proposes and demonstrates a framework that can be used to systematically address the idiosyncratic design of Internet of Things (IoT)-based solutions, and to match the explorative aspects of introducing a new technology to the exploitative needs, to improve the performance of production operations.Design/methodology/approachDue to the applied nature of this research, a design science research (DSR) framework was adopted in order to ensure both the rigor and applicability of the outcomes.FindingsA process excellence perspective, operationalized through a business process management approach, is applied to scope the solution space according to its exploitative potential. The mapping of the information flow that needs to be established defines the technological infrastructure of the solution.Research limitations/implicationsThe theoretical generalizability of the proposed framework is limited by a testing sample of a single case. The research implications are related to a call for the contextualization of IoT applications. Further research will involve the application of this approach to a diverse range of industrial settings. While the domain is far from saturated, a framework that can facilitate such investigations has been provided.Practical implicationsThe proposed framework provides practitioners with an approach to designing IoT solutions that can consistently address their needs for operational performance improvements.Originality/valueThis research proposes a framework that links the enabling of transparency via the integration of IoT in production operations to contextual characteristics and business potential. Furthermore, it highlights the developmental drivers of IoT solutions, which emerged during the empirical demonstration of this framework. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Manufacturing Technology Management Emerald Publishing

Translating transparency into value: an approach to design IoT solutions

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1741-038X
DOI
10.1108/jmtm-06-2020-0225
Publisher site
See Article on Publisher Site

Abstract

This research proposes and demonstrates a framework that can be used to systematically address the idiosyncratic design of Internet of Things (IoT)-based solutions, and to match the explorative aspects of introducing a new technology to the exploitative needs, to improve the performance of production operations.Design/methodology/approachDue to the applied nature of this research, a design science research (DSR) framework was adopted in order to ensure both the rigor and applicability of the outcomes.FindingsA process excellence perspective, operationalized through a business process management approach, is applied to scope the solution space according to its exploitative potential. The mapping of the information flow that needs to be established defines the technological infrastructure of the solution.Research limitations/implicationsThe theoretical generalizability of the proposed framework is limited by a testing sample of a single case. The research implications are related to a call for the contextualization of IoT applications. Further research will involve the application of this approach to a diverse range of industrial settings. While the domain is far from saturated, a framework that can facilitate such investigations has been provided.Practical implicationsThe proposed framework provides practitioners with an approach to designing IoT solutions that can consistently address their needs for operational performance improvements.Originality/valueThis research proposes a framework that links the enabling of transparency via the integration of IoT in production operations to contextual characteristics and business potential. Furthermore, it highlights the developmental drivers of IoT solutions, which emerged during the empirical demonstration of this framework.

Journal

Journal of Manufacturing Technology ManagementEmerald Publishing

Published: Oct 20, 2021

Keywords: Digitalization; Industry 4.0; Internet of Things; Technology implementation; Technology innovation; Business process management; Supply chain management

References