Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

TQM Training for Small and Medium Industries in Malaysia

TQM Training for Small and Medium Industries in Malaysia Suggests that, in today’s economy, competition is greater than ever. For small and medium industries (SMIs) to continue to survive and grow, the quality of their goods and services is of paramount importance. In the 1990s, two main subjects on quality capture the attention of most businesses in the world – namely the ISO 9000 Quality Management Standard and total quality management (TQM). Aims to find out what is so special about ISO 9000 and TQM and why it is necessary for SMIs to acquire them. In 1992, the Japan International Co‐operation Agency sent a team to study the Quality Improvement Programme in Malaysia, a report of which was published in January 1993 with recommendations for SMIs. Details the findings and attempts to survey the current thinking and development of TQM. Establishes the rationale for achieving TQM through a Quality Improvement Practice (QIP) at the Standards and Industrial Research Institute of Malaysia (SIRIM). Finally, suggests a model (SIRIMEX) for providing training and helping to implement TQM in SMIs. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Training for Quality Emerald Publishing

TQM Training for Small and Medium Industries in Malaysia

Amir Hamzah; Samuel Ho
Training for Quality , Volume 2 (2): 9 – Aug 1, 1994
Download PDF
9 pages

Loading next page...
 
/lp/emerald-publishing/tqm-training-for-small-and-medium-industries-in-malaysia-Ct9APu07B0

References (26)

Publisher
Emerald Publishing
Copyright
Copyright © 1994 MCB UP Ltd. All rights reserved.
ISSN
0968-4875
DOI
10.1108/09684879410064365
Publisher site
See Article on Publisher Site

Abstract

Suggests that, in today’s economy, competition is greater than ever. For small and medium industries (SMIs) to continue to survive and grow, the quality of their goods and services is of paramount importance. In the 1990s, two main subjects on quality capture the attention of most businesses in the world – namely the ISO 9000 Quality Management Standard and total quality management (TQM). Aims to find out what is so special about ISO 9000 and TQM and why it is necessary for SMIs to acquire them. In 1992, the Japan International Co‐operation Agency sent a team to study the Quality Improvement Programme in Malaysia, a report of which was published in January 1993 with recommendations for SMIs. Details the findings and attempts to survey the current thinking and development of TQM. Establishes the rationale for achieving TQM through a Quality Improvement Practice (QIP) at the Standards and Industrial Research Institute of Malaysia (SIRIM). Finally, suggests a model (SIRIMEX) for providing training and helping to implement TQM in SMIs.

Journal

Training for Quality – Emerald Publishing

Published: Aug 1, 1994

Keywords: Central government; ISO 9000; Kaizen; Malaysia; Quality management; Small firms; Small to medium‐sized enterprises; TQM; Training

There are no references for this article.