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Towards morally defensible egovernment interactions with citizens

Towards morally defensible egovernment interactions with citizens This paper looks at citizenfacing egovernment. It considers how the nondiscretionary nature of the citizens relationshipwith government makes citizenfacing egovernment different from businessconsumer ecommerce. Combined with the moral basis of the state, the paper argues that there is an obligation for the state to set an example, which should affect the design of citizenfacing egovernment, with designforall being an appropriate philosophy. Other consequences should include a preference for open standards and a wariness of unintentional endorsement of commercial products. Egovernment should also offer a good level of data protection and security, and has a role in educating citizens in matters of computer security. Advantages and disadvantages that may come from egovernment adoption areconsidered, including a number of ways in which cost savings and increases in convenience may be achieved. There are brief discussions of questions of distribution of the benefits of egovernment adoption and of the relationship of egovernment to edemocracy. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Information, Communication and Ethics in Society Emerald Publishing

Towards morally defensible egovernment interactions with citizens

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1477-996X
DOI
10.1108/14779960680000290
Publisher site
See Article on Publisher Site

Abstract

This paper looks at citizenfacing egovernment. It considers how the nondiscretionary nature of the citizens relationshipwith government makes citizenfacing egovernment different from businessconsumer ecommerce. Combined with the moral basis of the state, the paper argues that there is an obligation for the state to set an example, which should affect the design of citizenfacing egovernment, with designforall being an appropriate philosophy. Other consequences should include a preference for open standards and a wariness of unintentional endorsement of commercial products. Egovernment should also offer a good level of data protection and security, and has a role in educating citizens in matters of computer security. Advantages and disadvantages that may come from egovernment adoption areconsidered, including a number of ways in which cost savings and increases in convenience may be achieved. There are brief discussions of questions of distribution of the benefits of egovernment adoption and of the relationship of egovernment to edemocracy.

Journal

Journal of Information, Communication and Ethics in SocietyEmerald Publishing

Published: Nov 1, 2006

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