Access the full text.
Sign up today, get DeepDyve free for 14 days.
Alfred Theorin, Kristofer Bengtsson, Julien Provost, Michael Lieder, C. Johnsson, T. Lundholm, B. Lennartson (2017)
An event-driven manufacturing information system architecture for Industry 4.0International Journal of Production Research, 55
J. Rowley (2007)
The wisdom hierarchy: representations of the DIKW hierarchyJournal of Information Science, 33
Shancang Li, Lida Xu, Shanshan Zhao (2014)
The internet of things: a surveyInformation Systems Frontiers, 17
Estéfany Orrego (2020)
Modelo de reabastecimiento colaborativo entre una empresa y sus filiales internacionales
(2017a)
Customers’ lives are digital—but is your customer care still analog?
Gabjo Kim, J. Bae (2017)
A novel approach to forecast promising technology through patent analysisTechnological Forecasting and Social Change, 117
M. Giudice (2016)
Discovering the Internet of Things (IoT) within the business process management: A literature review on technological revitalizationBus. Process. Manag. J., 22
V. Albino, L. Ardito, R. Dangelico, A. Petruzzelli (2014)
Understanding the development trends of low-carbon energy technologies: A patent analysisApplied Energy, 135
M. Ardolino, M. Rapaccini, N. Saccani, Paolo Gaiardelli, Giovanni Crespi, Carlo Ruggeri (2018)
The role of digital technologies for the service transformation of industrial companiesInternational Journal of Production Research, 56
H. Kagermann, W. Wahlster, J. Helbig (2013)
Recommendations for implementing the strategic initiative Industrie 4.0
(2010)
The internet of things
R. Weber (2010)
Internet of Things - New security and privacy challengesComput. Law Secur. Rev., 26
(2016)
The digitalisation of the UK automotive industry
Martti Lindman, K. Pennanen, Jens Rothenstein, B. Scozzi, Zsuzsanna Vincze (2016)
The value space: how firms facilitate value creationBus. Process. Manag. J., 22
Jia Zheng, Zhi-yun Zhao, Xu Zhang, Dar-Zen Chen, Mu-Hsuan Huang (2013)
International collaboration development in nanotechnology: a perspective of patent network analysisScientometrics, 98
In Lee, Kyoochun Lee (2015)
The Internet of Things (IoT): Applications, investments, and challenges for enterprisesBusiness Horizons, 58
Laura Macchion, A. Moretto, F. Caniato, M. Caridi, P. Danese, A. Vinelli (2015)
Production and supply network strategies within the fashion industryInternational Journal of Production Economics, 163
(2017b)
Putting customer experience at the heart of next-generation operating models
J. Beier (2017)
Simulation Approach Towards Energy Flexible Manufacturing Systems
H. Kagermann, W. Lukas, W. Wahlster (2011)
Industrie 4.0: Mit dem Internet der Dinge auf dem Weg zur 4. industriellen RevolutionVDI nachrichten
Feng Chen, Pan Deng, J. Wan, Daqiang Zhang, A. Vasilakos, Xiaohui Rong (2015)
Data Mining for the Internet of Things: Literature Review and ChallengesInternational Journal of Distributed Sensor Networks, 11
Uta Jüttner, M. Christopher, J. Godsell (2010)
A strategic framework for integrating marketing and supply chain strategiesThe International Journal of Logistics Management, 21
N. Sultan (2013)
Knowledge management in the age of cloud computing and Web 2.0: Experiencing the power of disruptive innovationsInt. J. Inf. Manag., 33
L. Ardito, D. D’Adda, A. Petruzzelli (2017)
Mapping innovation dynamics in the Internet of Things domain: Evidence from patent analysisTechnological Forecasting and Social Change
Ursula Alvarado, H. Kotzab (2001)
Supply Chain Management: The Integration of Logistics in MarketingIndustrial Marketing Management, 30
Aditya Joshi, E. Giménez (2014)
Decision-driven marketingHarvard Business Review, 92
(2012)
Pfizer moves supply chain to cloudFinancial Times
M. Rüßmann, M. Lorenz, G. Philipp, M. Waldner, J.J. Pascal, E. Harnisch, M. Harnisch (2015)
Industry 4.0: the future of productivity and growth in manufacturing industries
OECD (2009)
10.1787/9789264056442-en
Terry Esper, Alexander Ellinger, T. Stank, D. Flint, Mark Moon (2010)
Demand and supply integration: a conceptual framework of value creation through knowledge managementJournal of the Academy of Marketing Science, 38
Kenneth Boyer, G. Hult (2005)
Extending the supply chain: Integrating operations and marketing in the online grocery industryJournal of Operations Management, 23
(2015)
Digital manufacturing: the revolution will be virtualized
I.V. Rozados, B. Tjahjono (2014)
Big data analytics in supply chain management: trends and related research
M. Pero, L. Lamberti (2013)
The supply chain management-marketing interface in product development: An exploratory studyBus. Process. Manag. J., 19
M. Attaran, Sharmin Attaran (2007)
Collaborative supply chain management: The most promising practice for building efficient and sustainable supply chainsBus. Process. Manag. J., 13
Susan Kulp, Hau Lee, E. Ofek (2004)
Manufacturer Benefits from Information Integration with Retail CustomersManag. Sci., 50
Fernando Suarez, J. Utterback (1995)
Dominant Designs and the Survival of Firms
S. Schrauf, P. Berttram (2016)
Industry 4.0: how digitization makes the supply chain more efficient, agile, and customer-focused
Nigel Melville (2010)
Information Systems Innovation for Environmental SustainabilityMIS Q., 34
P. Trkman, Willem Mertens, Stijn Viaene, P. Gemmel (2015)
From business process management to customer process managementBus. Process. Manag. J., 21
Benjamin Hazen, Joseph Skipper, C. Boone, R. Hill (2016)
Back in business: operations research in support of big data analytics for operations and supply chain managementAnnals of Operations Research, 270
I. Gibson, D. Rosen, B. Stucker (2009)
Additive Manufacturing Technologies: Rapid Prototyping to Direct Digital Manufacturing
L. Atzori, A. Iera, G. Morabito (2010)
The Internet of Things: A surveyComput. Networks, 54
Nancy Waldeck (2000)
Advanced Manufacturing Technologies and Workforce Development
Uta Jüttner, M. Christopher, Susan Baker (2007)
Demand chain management-integrating marketing and supply chain managementIndustrial Marketing Management, 36
R. Haupt, Martin Kloyer, M. Lange (2007)
Patent indicators for the technology life cycle developmentResearch Policy, 36
T. Saldanha, Nigel Melville, R. Ramirez, V. Richardson (2013)
Information systems for collaborating versus transacting: Impact on manufacturing plant performance in the presence of demand volatilityJournal of Operations Management, 31
(2015)
Industry 4.0: Challenges and solutions for the digital transformation and use of exponential technologies
Shu-Hao Chang, C. Fan (2016)
Identification of the technology life cycle of telematics: A patent-based analytical perspectiveTechnological Forecasting and Social Change, 105
C. Calenda (2016)
Italy’s plan INDUSTRIA 4.0
G. Fliedner (2003)
CPFR: an emerging supply chain toolInd. Manag. Data Syst., 103
C. Moorman, R. Rust (1999)
The Role of MarketingJournal of Marketing, 63
(2016)
Industry 4.0: building the digital enterprise
Gregory Kipper, Joseph Rampolla (2012)
Augmented Reality: An Emerging Technologies Guide to AR
C. Lu (2014)
Walmart’s successful supply chain management
M. Porter (1985)
Competitive Advantage: Creating and Sustaining Superior Performance
S. Slater, John Narver (1995)
Market Orientation and the Learning OrganizationJournal of Marketing, 59
(2014)
Supply chain management in the cloud
M. Wedel, P. Kannan (2016)
Marketing Analytics for Data-Rich EnvironmentsJournal of Marketing, 80
Jeeeun Kim, Sungjoon Lee (2015)
Patent databases for innovation studies: A comparative analysis of USPTO, EPO, JPO and KIPOTechnological Forecasting and Social Change, 92
V. Bhosale, R. Kant (2016)
Metadata analysis of knowledge management in supply chain: Investigating the past and predicting the futureBus. Process. Manag. J., 22
Terry Esper, C. Defee, J. Mentzer (2010)
A framework of supply chain orientationThe International Journal of Logistics Management, 21
Yuliang Yao, R. Kohli, S. Sherer, J. Cederlund (2013)
Learning curves in collaborative planning, forecasting, and replenishment (CPFR) information systems: An empirical analysis from a mobile phone manufacturerJournal of Operations Management, 31
R. Woodruff (1997)
Customer value: The next source for competitive advantageJournal of the Academy of Marketing Science, 25
X. Xu (2012)
From cloud computing to cloud manufacturingRobotics and Computer-integrated Manufacturing, 28
C. Ranganathan, Thompson Teo, J. Dhaliwal (2011)
Web-enabled supply chain management: Key antecedents and performance impactsInt. J. Inf. Manag., 31
Applied Energy, 137
Simon Müller, Philipp Sandner, I. Welpe (2014)
Monitoring Innovation in Electrochemical Energy Storage Technologies: A Patent-based ApproachEnergy Procedia, 61
Katia Campo, E. Gijsbrechts, Patricia Nisol (2000)
Towards understanding consumer response to stock-outsJournal of Retailing, 76
(2010)
Getting cloud computing right
M. Porter, J. Heppelmann (2015)
How Smart, Connected Products Are Transforming Companies
H. Ernst, Nils Omland (2011)
The Patent Asset Index - A new approach to benchmark patent portfoliosWorld Patent Information, 33
J. Hagedoorn (2003)
Sharing intellectual property rights - an exploratory study of joint patenting amongst companies.Journal of Applied Physiology
The purpose of this paper is to present a comprehensive picture of the innovative efforts undertaken over time to develop the digital technologies for managing the interface between supply chain management and marketing processes and the role they play in sustaining supply chain management-marketing (SCM-M) integration from an information processing point of view.Design/methodology/approachPatent analysis and actual examples are used to carry out this study. In detail, first, the authors identify the subset of enabling technologies pertaining to the fourth industrial revolution (Industry 4.0) that can be considered the most relevant for effective SCM-M integration (i.e. Industrial Internet of Things, Cloud computing, Big Data analytics and customer profiling, Cyber security). Second, the authors carry out a patent analysis aimed at providing a comprehensive overview of the patenting activity trends characterizing the set of digital technologies under investigation, hence highlighting their innovation dynamics and applications.FindingsThis research provides insightful information about which digital technologies may enable the SCM-M integration. Specifically, the authors highlight the role those solutions play in terms of information acquisition, storage and elaboration for SCM-M integration by relying on illustrative actual examples. Moreover, the authors present the organisations more involved in the development of digital technologies for SCM-M integration over time and offer an examination of their technological impact in terms of influence on subsequent technological developments.Originality/valueSo far, much has been said about why marketing and supply chain management functions should be integrated. However, a clear picture of the digital technologies that might be adopted to achieve this objective has yet to be revealed. Thus, the paper contributes to the literature on SCM-M integration and Industry 4.0 by highlighting the enabling technologies for the Industry 4.0 that may particularly serve for managing the SCM-M interface from an information processing perspective.
Business Process Management Journal – Emerald Publishing
Published: Mar 20, 2019
Keywords: Innovation; Marketing; Internet of Things; Patent analysis; Cloud computing; Supply chain management; Big Data analytics; Industry 4.0; Cyber security; Supply chain management-marketing integration; Customer profiling
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.