Tourism employment: contingent work or professional career?

Tourism employment: contingent work or professional career? The period 1980-1995 saw the emergence of a more professional Danish tourist sector, with increasing numbers of both employees and entrepreneurs possessing a formal degree or diploma of some kind. Investigates the profile of employees with dedicated training and finds that their educational background does not give them any particular advantages vis-à-vis employees with less relevant qualifications. The retention of employees is a critical problem in Danish tourism, but while turnover is extremely high among the unskilled, significantly better retention rates are found among those with a professional or vocational tourism education. Discusses the implications of the retention pattern, arguing that tourism shares its professional labour market with neighbouring sectors, and that the industry and educational support framework must therefore take account of this. However, there is a very real risk of losing the competition for the best-qualified staff. Finally, it is postulated that tourism is a locus for new types of career concepts; however, we still lack a genuine understanding of the role of tourism for the contingent or boundaryless career. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Employee Relations: An International Journal Emerald Publishing

Tourism employment: contingent work or professional career?

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Publisher
Emerald Publishing
Copyright
Copyright © 2001 MCB UP Ltd. All rights reserved.
ISSN
0142-5455
DOI
10.1108/01425450110384165
Publisher site
See Article on Publisher Site

Abstract

The period 1980-1995 saw the emergence of a more professional Danish tourist sector, with increasing numbers of both employees and entrepreneurs possessing a formal degree or diploma of some kind. Investigates the profile of employees with dedicated training and finds that their educational background does not give them any particular advantages vis-à-vis employees with less relevant qualifications. The retention of employees is a critical problem in Danish tourism, but while turnover is extremely high among the unskilled, significantly better retention rates are found among those with a professional or vocational tourism education. Discusses the implications of the retention pattern, arguing that tourism shares its professional labour market with neighbouring sectors, and that the industry and educational support framework must therefore take account of this. However, there is a very real risk of losing the competition for the best-qualified staff. Finally, it is postulated that tourism is a locus for new types of career concepts; however, we still lack a genuine understanding of the role of tourism for the contingent or boundaryless career.

Journal

Employee Relations: An International JournalEmerald Publishing

Published: Apr 1, 2001

Keywords: Professionalisation; Vocational training; Staff turnover; Employees; Denmark

References

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