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Tourism disaster resilience scorecard for destinations (TDRSD): The case of Manta, Ecuador

Tourism disaster resilience scorecard for destinations (TDRSD): The case of Manta, Ecuador PurposeThis study used the “Disaster Resilience Scorecard for Cities, based on UNISDR’s Ten Essentials” to develop 9 criteria for tourism disaster resilience for destinations (TDRSD). As a surrogate for the city, the CVB is used at the destination level to manage and oversee disasters within the perspective of a visitor. The initial section of the paper revises the scorecard to adapt to the destination, while the second part of the paper applies the scorecard to a specific city destination. The TDRSD scorecard for CVBs was used to evaluate the destination of Manta, Ecuador. Design/methodology/approachOur approach included 4 stages. The first stage was to use a Delphi technique to evaluate and adapt the UNIDSRR scorecard to a destination (tourism) context. The second stage included conducting interviews with members of the Manta Convention and Visitors Bureau (CVB) and Mesa 5 (Emergency Management Department of Manta). Consequently each answer was paired with support for the item and criteria score. Finally, the weak and strong scores were identified for each essential and match them up with recommendations and trends available in literature. FindingsThis study set out to do three things: (1) suggest that a similar scorecard is necessary for destinations, (2) adapt the UNIDSR scorecard to a destination focus and (3) apply the TDRSD to Manta, Ecuador. Overall, these goals were met. But most interestingly, findings suggest some troubling outcomes. Originality/valueThe study allowed to undercover gaps in the current risk management plan of the destination, while providing an evaluation of the engineering resilience of the tourism sector of Manta in case of a disaster. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Tourism Cities Emerald Publishing

Tourism disaster resilience scorecard for destinations (TDRSD): The case of Manta, Ecuador

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References (42)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
2056-5607
DOI
10.1108/IJTC-01-2016-0002
Publisher site
See Article on Publisher Site

Abstract

PurposeThis study used the “Disaster Resilience Scorecard for Cities, based on UNISDR’s Ten Essentials” to develop 9 criteria for tourism disaster resilience for destinations (TDRSD). As a surrogate for the city, the CVB is used at the destination level to manage and oversee disasters within the perspective of a visitor. The initial section of the paper revises the scorecard to adapt to the destination, while the second part of the paper applies the scorecard to a specific city destination. The TDRSD scorecard for CVBs was used to evaluate the destination of Manta, Ecuador. Design/methodology/approachOur approach included 4 stages. The first stage was to use a Delphi technique to evaluate and adapt the UNIDSRR scorecard to a destination (tourism) context. The second stage included conducting interviews with members of the Manta Convention and Visitors Bureau (CVB) and Mesa 5 (Emergency Management Department of Manta). Consequently each answer was paired with support for the item and criteria score. Finally, the weak and strong scores were identified for each essential and match them up with recommendations and trends available in literature. FindingsThis study set out to do three things: (1) suggest that a similar scorecard is necessary for destinations, (2) adapt the UNIDSR scorecard to a destination focus and (3) apply the TDRSD to Manta, Ecuador. Overall, these goals were met. But most interestingly, findings suggest some troubling outcomes. Originality/valueThe study allowed to undercover gaps in the current risk management plan of the destination, while providing an evaluation of the engineering resilience of the tourism sector of Manta in case of a disaster.

Journal

International Journal of Tourism CitiesEmerald Publishing

Published: May 3, 2016

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