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Total Quality Management The Key Role of Leadership Strategies

Total Quality Management The Key Role of Leadership Strategies Defines a leader in total quality management as a person whoinspires, by appropriate means, sufficient competence to influence agroup of individuals to become willing followers in the achievement oforganizational goals. Reports research identifying the keys ofsuccessful leadership in quality management 1 attention throughvision, 2 meaning through communication, 3 trust throughpositioning, and 4 confidence through respect. Describescharacteristics of leaders in quality management they have an agendaand an unparalleled concern with outcomes a mastery of communicationthey are predictable and make their positions known they necessarilyhave a positive selfregard, and a commitment to bring out the best inothers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Leadership & Organization Development Journal Emerald Publishing

Total Quality Management The Key Role of Leadership Strategies

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References (1)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0143-7739
DOI
10.1108/01437739210013388
Publisher site
See Article on Publisher Site

Abstract

Defines a leader in total quality management as a person whoinspires, by appropriate means, sufficient competence to influence agroup of individuals to become willing followers in the achievement oforganizational goals. Reports research identifying the keys ofsuccessful leadership in quality management 1 attention throughvision, 2 meaning through communication, 3 trust throughpositioning, and 4 confidence through respect. Describescharacteristics of leaders in quality management they have an agendaand an unparalleled concern with outcomes a mastery of communicationthey are predictable and make their positions known they necessarilyhave a positive selfregard, and a commitment to bring out the best inothers.

Journal

Leadership & Organization Development JournalEmerald Publishing

Published: Apr 1, 1992

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