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Total Quality Management in the Public Sector

Total Quality Management in the Public Sector Total quality management necessitates the cooperationand enthusiasm of all employees.Implementation issues are examined, includinginspection of the process, rather than the outputscooperation human resource managementcommunication. The ideas of Dr W. EdwardsDeming, US management scientist who helpedrebuild the postwar Japanese economy as anadviser are expounded. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management Decision Emerald Publishing

Total Quality Management in the Public Sector

Management Decision , Volume 28 (4) – Apr 1, 1990

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0025-1747
DOI
10.1108/00251749010002928
Publisher site
See Article on Publisher Site

Abstract

Total quality management necessitates the cooperationand enthusiasm of all employees.Implementation issues are examined, includinginspection of the process, rather than the outputscooperation human resource managementcommunication. The ideas of Dr W. EdwardsDeming, US management scientist who helpedrebuild the postwar Japanese economy as anadviser are expounded.

Journal

Management DecisionEmerald Publishing

Published: Apr 1, 1990

There are no references for this article.