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Total quality management and the contributions of A.V. Feigenbaum

Total quality management and the contributions of A.V. Feigenbaum While mention of his work is occasionally referred to in journals, readings, production and operations management and total quality management textbooks, there does not seem to be as much notoriety given to the contributions of Armand V. Feigenbaum as has been given the efforts of others to improvements in quality thinking and techniques in this and other countries. This paper explores some of his contributions, especially those which derive from his managerial years with the General Electric Company and his influence on the work of others of the “founders” of the total quality management movement. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Management History (Archive) Emerald Publishing

Total quality management and the contributions of A.V. Feigenbaum

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Publisher
Emerald Publishing
Copyright
Copyright © 1998 MCB UP Ltd. All rights reserved.
ISSN
1355-252X
DOI
10.1108/13552529810369623
Publisher site
See Article on Publisher Site

Abstract

While mention of his work is occasionally referred to in journals, readings, production and operations management and total quality management textbooks, there does not seem to be as much notoriety given to the contributions of Armand V. Feigenbaum as has been given the efforts of others to improvements in quality thinking and techniques in this and other countries. This paper explores some of his contributions, especially those which derive from his managerial years with the General Electric Company and his influence on the work of others of the “founders” of the total quality management movement.

Journal

Journal of Management History (Archive)Emerald Publishing

Published: Mar 1, 1998

Keywords: Organizations; Quality; Total quality management

References