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To what extent does a corporate information unit impact upon the company in which it is based?

To what extent does a corporate information unit impact upon the company in which it is based? Purpose – The purpose of this paper is to discuss the extent to which the impact of the information unit (IU) is felt within the parent organisation. Design/methodology/approach – The paper opted for mixed methods approach combining two survey methods: a quantitative questionnaire with a follow‐up set of qualitative interviews. Findings – The IU was felt to have an impact; however, the definition of impact was very difficult to pin down. There is a need to promote the work of the IU. Research limitations/implications – Because of the chosen research approach, the research results may not be replicable. Additionally, there is a risk of researcher bias. Practical implications – The paper could be used to help study impact in other special libraries. Originality/value – This paper seems to be unique in studying the impact of a corporate library using this approach. It will be of use to other corporate librarians and possibly those looking at mixed methods. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

To what extent does a corporate information unit impact upon the company in which it is based?

Performance Measurement and Metrics , Volume 14 (1): 10 – Apr 12, 2013

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References (23)

Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
1467-8047
DOI
10.1108/14678041311316149
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to discuss the extent to which the impact of the information unit (IU) is felt within the parent organisation. Design/methodology/approach – The paper opted for mixed methods approach combining two survey methods: a quantitative questionnaire with a follow‐up set of qualitative interviews. Findings – The IU was felt to have an impact; however, the definition of impact was very difficult to pin down. There is a need to promote the work of the IU. Research limitations/implications – Because of the chosen research approach, the research results may not be replicable. Additionally, there is a risk of researcher bias. Practical implications – The paper could be used to help study impact in other special libraries. Originality/value – This paper seems to be unique in studying the impact of a corporate library using this approach. It will be of use to other corporate librarians and possibly those looking at mixed methods.

Journal

Performance Measurement and MetricsEmerald Publishing

Published: Apr 12, 2013

Keywords: Information centres; Special libraries; Information management; Organizations; Impact; Value; Corporate

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