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Third‐wave Internet in facilities management

Third‐wave Internet in facilities management Superlatives abound when talking about the impact of the Internet in business. Facilities management is no exception. However, simply becoming Internet enabled is not enough for facilities management firms. The Internet itself is undergoing a process of perpetual renewal. Firms already have Internet based systems that are obsolete. Systems have passed through a first phase of static delivery, through to dynamic delivery and we are now witnessing the emergence of intelligent delivery. This will result in an Internet environment that can be interpreted by machines (agents) as well as humans. This paper attempts to shed some light on this evolution. The author considers the groundswell of activity that is likely to take place as facilities management addresses the virtual value chain as well as the physical value chain. The discussion in the paper is based in the research explored in a forthcoming book Net Gain in Construction. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Facilities Emerald Publishing

Third‐wave Internet in facilities management

Edward Finch
Facilities , Volume 18 (5/6): 9 – May 1, 2000
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References (4)

Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0263-2772
DOI
10.1108/02632770010328045
Publisher site
See Article on Publisher Site

Abstract

Superlatives abound when talking about the impact of the Internet in business. Facilities management is no exception. However, simply becoming Internet enabled is not enough for facilities management firms. The Internet itself is undergoing a process of perpetual renewal. Firms already have Internet based systems that are obsolete. Systems have passed through a first phase of static delivery, through to dynamic delivery and we are now witnessing the emergence of intelligent delivery. This will result in an Internet environment that can be interpreted by machines (agents) as well as humans. This paper attempts to shed some light on this evolution. The author considers the groundswell of activity that is likely to take place as facilities management addresses the virtual value chain as well as the physical value chain. The discussion in the paper is based in the research explored in a forthcoming book Net Gain in Construction.

Journal

Facilities – Emerald Publishing

Published: May 1, 2000

Keywords: Value chain; Facilities management; CAD; Modelling; Computer software; WWW

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