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Seeks to address directly two assumptions that are inherent in current discussions concerning business and the role of technology. First, that business intelligence is, in fact, a feature of the business rather than the staff within that business. Businesses are simply entities with assets and capabilities but no cognitive processes, intelligence is a unique property of humans. Therefore there is a greater need to understand the social processes concerned in order to recognise this resource effectively. Second, that "e-business" is distinct from "business". Uses original research in the area of technological innovation as the basis for developing a wider argument with respect to e-business. Argues that what is currently referred to as e-business is a relatively poorly developed bundle of technologies that have yet to achieve full application in order to deliver optimum benefit. Also discusses the e-business phenomenon, the role of technology and the importance of a social perspective of business to give more insightful understanding of the interactions between these areas.
Qualitative Market Research: An International Journal – Emerald Publishing
Published: Dec 1, 2002
Keywords: Information technology; Innovation; Internet; Business development
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