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The Visible Impact of Quality

The Visible Impact of Quality Describes a very simple quality project to improve access to information which is important to the company. Despite the simplicity of the project, it affected all staff and therefore had considerable impact, promoting the perception of quality as a fundamental part of all aspects of company life at any level. The project was undertaken three years into the quality programme and assisted greatly in renewing interest at a time when indifference might have set in. It encouraged a re‐examination of other aspects of long accepted practice and as such was a marketing achievement for the ongoing quality improvement programme. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Training for Quality Emerald Publishing

The Visible Impact of Quality

Jane Mennell
Training for Quality , Volume 2 (3): 3 – Dec 1, 1994
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References (1)

Publisher
Emerald Publishing
Copyright
Copyright © 1994 MCB UP Ltd. All rights reserved.
ISSN
0968-4875
DOI
10.1108/09684879410074472
Publisher site
See Article on Publisher Site

Abstract

Describes a very simple quality project to improve access to information which is important to the company. Despite the simplicity of the project, it affected all staff and therefore had considerable impact, promoting the perception of quality as a fundamental part of all aspects of company life at any level. The project was undertaken three years into the quality programme and assisted greatly in renewing interest at a time when indifference might have set in. It encouraged a re‐examination of other aspects of long accepted practice and as such was a marketing achievement for the ongoing quality improvement programme.

Journal

Training for Quality – Emerald Publishing

Published: Dec 1, 1994

Keywords: Consultancies; Information; ISO 9000; Mining; Quality; RTZ Technical Services

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